Sugar Sands Realty & Management Inc
22991 Perdido Beach Boulevard, Orange Beach, Alabama 36561
About the Business
Sugar Sands Realty & Management Inc is a premier real estate and travel agency located at 22991 Perdido Beach Boulevard in Orange Beach, Alabama, United States. Specializing in vacation rentals and property management, our experienced team is dedicated to helping clients find the perfect beachfront property for their next getaway. With a wide selection of luxurious condos and beach houses, we offer top-notch customer service and personalized attention to ensure a memorable and stress-free experience. Whether you're looking to rent a vacation home or list your property for management, Sugar Sands Realty & Management Inc is your go-to destination for all your real estate and travel needs in Orange Beach.
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Contacts
22991 Perdido Beach Blvd, Orange Beach, AL 36561, United States
Opening hours
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews
"My family and I recently stayed at Romar Place 905. The parking passes are not included in rental fees and cost an additional $36 per vehicle. The unit was barely "cleaned." The commode had mold and the tub had soap scum. I had to buy cleaning products to clean myself before using the bathroom. The floors and rugs were so grimy, you couldn't walk barefooted in the unit. The hot water heater is only 40 or 50 gallons, so if there's more than 3 people that need to take a shower (3 room/2bath condo), someone is taking a cold shower. The bed in the master bedroom was horrible. The bed is being supported by bricks and the mattress was so uneven and lumpy, I woke up every morning with back pain. The whole thing needs to my thrown in the dumpster. My family rents from Sugar Sands almost every year, but their quality has deteriorated. I will be looking elsewhere to book a condo next time."
"We are staying have been staying in a condo rented from these fantastic people and cannot say enough about how great it is! This is our first time renting condo instead of hotel, we LOVE it! The unit was VERY clean, the convenience of being on the beach and right on the gulf is amazing! The complex might be a tad dated but that is expected, the amazing unit and the super friendly staff make this a must and we actually want to stay longer and come back to this exact place as soon as we can. Thank you SS Realty!"
"We stayed the days of September 14-18 at Phoenix 2 room 2506. Worst stay EVER! We come every single year to enjoy family vacation and to relax! Unfortunately this year was not that! The first night upon arrival we had a frozen ax unit that was 4 inches thick! Maintenance came out and cut it off and said wait for it to thaw nothing else was done. Even called and no answer! Wouldn’t get below 75 in the condo! We had babies 2 (1 year olds) it was MISERABLE! Then our living room tv didn’t work! Seemed to be from dinosaur ages. A new one arrived and as soon as he hooked it up BOOM it was broken as well. Finally 3rd one was the charm! Not to mention security showed up because people in the unit below us had water pour from their ceiling from the ac! There was what looked to be a leaking in the kitchen with brown black mold growing on it! GROSS! Personally we paid a pretty penny to stay here and we didn’t enjoy this! I felt as if this rental company could’ve showed like they cared a little more as well! I will be coping exactly what I’ve wrote here to do a review elsewhere as well! Thanks!"
"Horrible experience working with them! They were unprofessional & rude. We were downsized from a 3 bed/3 bath/single family home with private pool, to a tiny 1-bed condo (their choice to move us due to horrible conditions, not something we asked for). After our stay, I thanked them for moving us, said I knew the poor condition of both rental units was out of their control, & listed several items they should address before the next renter arrives. However, they should have known & disclosed to us that there was a HUGE condo being constructed next door as well as a strip of smaller condos, with banging starting at 8 a.m. daily. I've checked & they still don't disclose this to renters. Regardless of issues, I only ever asked for correct credit for difference in what we paid for 1st rental vs cost of rental they moved us to. Before agreeing to be moved, I took a screenshot of total cost of unit for nights we were there, including all taxes, cleaning, insurance, & parking fees, & agent agreed to credit difference (I shared screenshot with them later). They also offered a full refund, but because we appreciated that agent was trying to help us, we instead chose to continue working with them. I doubt I'd have ever received full refund anyway. I remained very patient for >1.5 months after trip to give them opportunity to respond to my 2 emails asking for the correct credit for downgrade. After no response, I called. They were very rude & dismissive but assured me they would investigate why I didn't receive a reply & would call me back the next day. Instead, the desk supervisor sent me a long, ugly email that outlined a fictitious account of my experience. I replied that I would like the opportunity to verbally discuss with her what really transpired & that I’d like her to also forward my email to the owner of Sugar Sands to see if he is equally as dismissive about my concerns. I never heard back & haven’t received proper credit."
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