Greenberg Dental & Orthodontics

"I had a 7:30a apt. I was on time although the light were not on in the office. I completed my paperwork as requested. I was called into a room for X-rays. The tech left the room stating she was getting the doctor. Thirty mins later he appears. He asked how I was doing and I explained I had been sitting in that room for 30 mins. He says he has to wait that long or longer when he goes to the doctor and he is a doctor. I explained our time as patients is important and no excuses. I told him I needed to be at work @ 9:00am. He checked my teeth sent to another room for my cleaning. The X-ray tech advised the cleaning tech to be sure to use "the new code per the doctor". The cleaning tech asked me if the doctor had discussed any new products with me I said "no". It was after my cleaning as I was rescheduling my next appointment I was advised they used a new cleaning product for my cleaning that is not covered by insurance. I owed $. This is inexcusable to not advise a patient of the change knowing it isn't covered by insurance. This should have been discussed by the doctor at the consultation. Poor management in this office. I would like a response to this matter."

"They sold me insurance & then wouldn’t allow me to use it. They said I need $1,000’s dollars of work. , I went to another dentist and he said I’m fine and he could fill in where my gums were receding and my insurance for work covered it"

"I recently visited this dental office, and I'm impressed by their exceptional service. The staff addressed all my concerns with kindness and validation, creating a friendly and welcoming environment. Highly recommended for a positive dental experience!"

"We were greeted by office staff of smiling faces who seemed happy to see us— not something you see often at dentists/doctors. Hannah was off the charts amazing and professional. Thoroughly explaining every part of treatment plan. Kindness and warmth of Greenburg Dental makes all the difference. Dr Carter is always the best, you feel like you are getting what you truly need and with the best care. Thank you Greenburg Dental of Atlantic Beach!!"