Courson & Stam 2398 Sadler Road, Fernandina Beach, FL 32034

"I received a W-2 from this company for my income, and even though they have my correct information on my paystubs, they spelled my name wrong on my W-2. I have been on the phone with the company four or five times to get this fixed, and two different people said they would “get on it right away” and email the corrected version to me, but I still don’t have it. I’ve been trying to get this resolved for two weeks."

"We dropped some tax documents in early May (after tax season - thinking they won't be too busy to get started on our work). I called in June to check progress, they said all was good. July, same thing. At one point they did ask for one additional document. However it has now been 4 months... I would have expected by 4 1/2 months to have a little progress, yet a few months ago I called and I grew concerned as they didn't seem to see our records at all and didn't call me back when they said they would. The past 4 weeks I've called 3 times and politely asked for a call back with any update, though every person said they'd certainly give me a call back - no one has. Today I called to have them go ahead and gather our papers as we unfortunately plan to go elsewhere - and guess what, we finally got a call back (saying we can come get our papers). I'm surprised there was no attempt made to try and keep us a customers & I'm extremely dissatisfied w/how this turned out, because had I known it would take this long (with ZERO work on our forms) I would have gone elsewhere and likely been done already. Very amazed by the lack of communication w/us. Hate like anything to leave a bad review they're prob great people etc... but, this is how it turned out for us at Courson & Stam. Update... I stopped by there (9/14) to pick up our file folders & take elsewhere but... they couldn't find them. After a several minutes I said please call me and I'll come back later to pick them up, since we were headed to lunch. I got a call 30minutes later from Pierre mentioning taxes are done and that we had talked before? (I don't remember ever talking to him). I don't trust their organizational skills so it's important to keep this in mind when considering using C&S."

"If you want the BEST CPA in Nassau County, its Pierre LaPorte at Courson & Stam. I had some serious financial matters with the IRS concerning my 99 year old dad in a nursing home and he made it all go away very easy. Thanks Pierre"

"I can't begin to understand any negative reviews associated with Courson and Stam. My wife and I have been using their services since 2017. We have a complicated tax situation every year with overseas work, investments, etc. The professionals at Courson and Stam go above and beyond in helping us to maximize our return and never owe the IRS. Pierre and Carrie stand out in our minds! Thank you!"

"A friend recommended this firm and I’m so grateful I hired them. They handled my fairly complicated taxes quickly and easily. I couldn’t believe how good the price was considering the speedy and excellent service. Terrific experience all around. Ask for JoAnne."