Orlando Dental Associates P.A.
544 North Semoran Boulevard, Orlando, Florida, United States
About the Orlando Dental Associates P.A.
Orlando Dental Associates P.A. is a trusted dental institution located in Orlando, Florida. Our team of experienced dentists and staff are dedicated to providing top-notch dental care to patients of all ages. From routine cleanings to cosmetic procedures, we offer a wide range of services to meet your dental needs. Conveniently located on North Semoran Boulevard, our office is easily accessible for residents of Orlando and the surrounding areas. Visit us today to experience quality dental care in a friendly and welcoming environment.
Photos of Orlando Dental Associates P.A.
544 N Semoran Blvd, Orlando, FL 32807, United States
Opening hours of Orlando Dental Associates P.A.
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Orlando Dental Associates P.A.
"She was Very warm and personable she also kept a fun conversational dialogue. The service was efficiently helpful."
"I’ve used Dr. Charles since I moved here from New York 4 years ago and I’ve never had an issue. I called today to set up a cleaning and when I arrived the first two faces I saw were very unwelcoming. I still said hello and signed in, before being greeted by the woman at the front desk, Angelica, she begins to tell me that my cleaning will not be covered and that I have a six month waiting period on my plan. Mind you, I’m now 8 months into my health insurance plan and I have a premium package.( I’m a health insurance agent and wrote my own policy) I tried to explain that I’ve had the policy longer than six months and she completely cuts me off, walks away for several minutes and then comes back and asks me to have a seat. I asked what the verdict was and she asked me to have a seat. Super unprofessional and rude. I will never come back to this office again. Thank you to Dr. Charles for trying to come out and help but seriously, Angelica is completely to blame for losing my daughter and I as your patients."
"First off I have to say this was the worst experience with dentistry I have ever had. The appointments were more for my Grandmother, but I take care of her full time. Also, this review is more directed towards the staff rather than the doctor herself. Although she should think more about hiring different people. Sadly that staff can dictate whether or not we stay with that office. My grandmother needed her wisdom tooth extracted surgically, and it had been almost impossible to find someone that took the insurance. It was either Dr Michelle J Charles, or someone 3 hours away. Soooo we picked the closest one, even though they were still 30 miles away. We drove there and saw someone who apparently wasn't the dentist either. (We didn't find out until the day of the procedure.) After that we had to wait for approval for the actual procedure and that took four months. I had called several times while waiting and even called the insurance. Finally I could make the appointment. My Mom came with me, and we were told that there was something else that we had to pay $145 for. I never heard about it and the woman at the front desk insisted that she told us. The actual dentist walked in (who I never saw in my life) and didn't understand why it took that long either. We were taking back, and while my Grandmother was having another X-ray she asked us if she was on any blood thinners. When I told her baby aspirin, they canceled the procedure. We were both in shock and a bit perturbed. (Trying to shorten the story) The woman from the front desk came up and was very rude, she tried to insinuate that it was all our fault and that we needed to collect my Grandmother and leave. Thankfully the dentist came in and calmed us down. She said that in the notes, I HAD told them my Grandmother's medication. She also told us that the woman wasn't going to be with them anymore. All in all, Doctor Michelle J Charles is very pleasant and seems to be a good dentist. But her staff is/or was horrible. I really hope that things get fixed after this. Now we are screwed with trying to find a specialist that will accept my Grandmother's insurance. NEVER AGAIN!"
"Hi my name is Stella Lincoln; I have been a patient of Dr. Charles for 10+ years. In all my years in her care I've always received kind and courteous service from her and all of her staff. When I schedule an appointment I am given thoughtful reminders. When I appear at my scheduled appointment I'm treated on or very near my scheduled appointment time. There are no long waits. That I've always appreciated. Don't get me wrong I love children. Dr. Charles tries very hard to schedule children's clinics at separate appointment times from the adults. :-) There is always interesting magazines, comfortable seating, no over crowding and interesting TV. shows, even in the back treatment rooms. The equipment is modern and up to date, I didn't always enjoy dental visits in the past but I never miss an appointment with Dr. Charles because I know that I will be given the best care possible. Feel free to use my name in any endorsements. Dr. Charles and her staff truly deserve a round of applause."
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