Dr. Guy L. Phillips, DDS 3665 Hendricks Avenue, Jacksonville, FL 32207

"Dr. Phillips does good work but his front end staff is horrible. They gave me an appointment card but when I arrived they had forgotten to enter in computer. They corrected their mistake saying I would have to make another appointment. No customer service here."

"Went to this office three times to get my teeth the teeth came back wrong twice never received my teeth lower I never received my upper but they charged me anyway on my insurance never to receive my teeth left messages no response just talked to them again maybe now I might get something not very happy it's been going since 5:17 21"

"Dr. Guy Phillips is the Best dentist l ever went to. His work is precise. He goes through every step, to make sure once the works is complete, you won't have to go back because of a problem. His staff is friendly and couterious."

"I’ve been coming to this office for 5 years. Loved Mary because she was warm and genuine. Dr. Phillips is a good dentist, however he should consider parting ways with his wife as an office manager. I referred my mother who set an appointment. After her consultation she was scheduled to come in to have fillings done. When they called to confirm she asked to reschedule. My mother is older and deals with blood pressure issues from time to time so she can’t have dental work done if she isn’t feeling well. Though she prefers not to discuss her health issues with the office secretary, she was questioned as to WHY she needed to reschedule because she is causing an inconvenience to the office. I went in for an appointment and inquired as to why she had had the experience she did and was confronted with the WORST attitude from Candy Phillips. She was so rude and I immediately understood why my mother was upset. This office is obviously struggling to maintain business to the point where they will berate you for rescheduling. Unacceptable. The cost of doing business is to have to fill in where someone has to cancel for reasons beyond their control."

"I really like (almost) all of the staff at this office, but I'm genuinely concerned about the quality of the work I've had done. My teeth are in very rough shape after 10 years with no dental work save a couple emergency extractions, so I definitely need a lot of work. Unfortunately, it seems like they have a very difficult time positioning crowns properly and there are gaps at the tops of two of them which are still extremely sensitive - which kind of negates the entire purpose of getting the crowns in the first place. I continue going to the office only because it's the only place nearby that is covered by my insurance, otherwise I would switch to a different provider. ¯\_(ツ)_/¯"