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Coast Dental
9530 Bonita Beach Road Southeast, Bonita Springs, Florida, United States
About the Coast Dental
Coast Dental in Bonita Springs, Florida is a premier dental institution offering top-notch dental care services. Our team of experienced dentists and healthcare professionals are dedicated to providing personalized and compassionate care to our patients. Whether you need a routine check-up, cosmetic dentistry, or a dental emergency, Coast Dental is here to help. Conveniently located at 9530 Bonita Beach Road Southeast, we strive to make your dental experience comfortable and stress-free. Visit us today for all your dental needs.
Photos of Coast Dental
9530 Bonita Beach Rd SE Ste 103, Bonita Springs, FL 34135, United States
Opening hours of Coast Dental
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Coast Dental
"Could have told me their office isn't currently in bonita as a new patient. Drove all the way here for nothing from fort Myers. Appointment setter sucks at her job. Thanks for nothing"
"SAVE YOURSELF THE HEADACHE This is the WORST business I’ve encountered. I went to Coast Dental for a teeth cleaning. They upsold me on their version of Invisalign- Coast Dental Clearaligners, which was fine. I was in the market for something along those lines and they happened to provide the service. Immediately upon showing interest in Clearaligners, I was bombarded mid-teeth cleaning by women with iPads and paperwork asking for my debit card- almost as though being pushed to sign and agree so they could make the sale. Very unprofessional but I chose to overlook- my mistake and I regret it deeply. I scheduled my appointment for my Clearaligners and was told they would be in within a month. Almost 2 months goes by without a call from the business. I had already made a down payment and 1st installment. I left multiple voicemails after the month had gone by. None of which were returned. I felt almost scammed. Finally, I received a call asking to schedule. The staff was relatively unprofessional by my 2nd visit. I walked in on the girls behind the front desk snickering and making rude comments about a customer always being late or missing their appointments. This was an immediate 2nd red flag. I was given my 1st tray and they detailed the plan for my corrective trays. 8 trays and 3 rounds of IPR. They deviated from this plan on my 3rd visit by doing the IPR an appointment early and gave me 2 trays, telling me to come back in a month. My appointment a month later rolls around and come to find out- the location closed. No notice, no messages, no rescheduling, absolutely NOTHING from Coast Dental. I’ve contacted the business 3 separate times asking for my trays to be sent to another location, seeing as I’m still paying for a service I am no longer provided. Every one I have spoken to says they cannot help and they have no information on when the location will open back up. They still have 5 of my trays and I am due for 1 last round of IPR. I already contacted the Patient Quality Assurance or Customer Service, which was honestly a huge waste of time. So honestly, if anyone from corporate sees this review and responds, this is a last attempt from me before I take legal action. I have been told 3 times now that corporate would reach out within 48 hours. I have not heard from corporate. I asked for a number to contact corporate directly and was informed they only reach out to me, I cannot contact them. Extremely unprofessional. I left a complaint with the BBB, asking for a resolution and a simple call back. Still, I have not heard anything. This is quite literally the most appalling business. And honestly what you’re pulling doesn’t sound legal."
"First time at this location, since the only one available after hurricane Ian, I had to drive for 1 hour and 15 min and wait for more than an hour to see the doctor just to place a final crown which I had tried to schedule appointment for the last 2 months and nobody was returning my phone callas! Very unprofessional customer service! I am definitely looking for a new dentist near my area and this is unfortunate because I was very happy with Dr Aspinwall. And the final crown didn’t fit so I came for nothing! At least they gave me a refund this was the only good thing from all this adventure!"
"I can’t review the actual service I received because I walked out. I don’t trust dental services that try to up sell basic teeth cleaning procedures. I lived in Chicago for 34 years and had an excellent and honest dentist. I am currently on Fort Myers Beach helping a relative with the cleanup from hurricane Ian and needed a simple cleaning. I reference my dentist in Chicago because he warned me of places like you. I only wanted a basic procedure done. But I was told I needed x-rays and a doctor’s exam before the procedure and (most importantly) the doctor would decide on the kind of cleaning I needed. In fairness, I understand the need for X-rays but when I made the appointment I was very specific about my insurance and what I wanted done. No one I talked with said anything to me about the complications that would eventually manifest. I wasted an Uber driver on this totally useless appointment. Start being more informative when someone is making an appointment even more so if they’re a “new patient “. I felt like I was in a retail bait and hook store!"
"Staff was very nice, friendly and very detailed on what to expect on your visit. They make you feel so comfortable explaining procedures, giving direction, even throwing a compliment here and there. Dr Atlas took the time to explain all the options answering every minuscule question i had, even insurance questions. I had a very pleasant experience."
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