Champions Gate Dentistry

"A provider is only as good as how their office is run. My husband and I had a visit on January 23rd. I had to wait nearly an hour before getting my teeth cleaned. When the dentist came in, they didn't introduce themselves- they just began looking at my teeth before they were cleaned, which I thought was odd. I didn't even realize it was the dentist until the visit was finished. Not to mention, they tried to reschedule my husband's visit for March even though we booked this appointment over a month in advance. The reason they get three stars is because their dental hygienists were very kind and informative. Now, post-visit, I got my explanation of benefits from our dental insurance carrier and I realized they over billed me, which is fine. It happens! However, the main issue is that I have called their office several times over the past few days and left a voicemail regarding my bill to seek a refund and I still haven't heard anything back. I heard a new dentist is coming to the practice, so maybe things will improve then. But as of right now, I don't feel comfortable returning if I have to waste my time trying to get money back that I am owed."

"EVERYONE there was really nice and super informative. From the secretaries to dental assistants, to hygienists, and dentist, everyone was really kind and took the time to listen to all my questions and concerns. This is the dream team and I can't wait for my next appointment!"

"They are awesome!! Full disclosure: I am a pathetic, whiny baby when it comes to dentists. I've also had the worst experiences (think root canal without anesthesia, I'm not even kidding) so there's that. Which is why I want to say that I've never had such a comfortable experience at a dentist office. From the receptionist to the doctor, everyone was so very nice, careful, and accomodating. I'd almost say loving. This was only my first appointment, I'm going back next week for my cleaning, and for the first time ever, I'm not even nervous about going back. I can't recommend them enough!"

"Very friendly staff. The ladies at the front desk are polite, friendly and professional! They greet you as if they've known you for years. I can finally say that this is the dentist I do not dread going to! Love everything about the Dental Care. Thank you!"

"The staff here are really friendly and amicable to work with. From the moment I walked in I was nicely greeted and taken care of. The office itself looks and feels very high end with modem Devore and large space to wait for your appointment. Once I got in to have my hurting molar checked, the assistant doing the x-rays was very warm mannered and compassionate. I felt absolutely comfortable here and not anxious in any way. After a few x-rays, the issue was spotted and I meds and a recommendation to have a root canal done. Unfortunately, the root canal cannot be done here so I do have to go see a specialist for it and then come back for the crowning. I really did enjoy my time spent here and felt like I was in good hands."