H&R Block

"H&R Block makes doing taxes not awful. Look into booking with Tom Robberson. He is very great at his job!"

"In general, I have had a positive experience with H&R Block. However, my recent encounter with Gayle Waters, a tax specialist at H&R Block, was extremely disappointing and led me to write this negative review. When I asked for my 2022 tax-related documents to be uploaded as a PDF file, Gayle informed me that they could not be emailed. I then questioned why I was able to receive a PDF file for my previous documentation, and explained that I did not have the time to go to a scanner because of my busy schedule running my business. In response, Gayle suggested that I print the documents myself and have them scanned, which I found unacceptable, as I had paid H&R Block to handle my taxes precisely to avoid having to do it myself. Overall, my experience with Gayle's customer service skills was unsatisfactory, and I would not recommend working with her."

"since moving to Tampa, in 1991, I have relied on H&R every year, the approximate 4+ years, Robert Adams handled my preparation. While all their tax reps are beyond reproach in their knowledge and their willingness to find answers to complex, and a-typical questions is nothing short of extraordinary. Their team-work and ability to run different scenarios ensured they were on the right track, Robert, in particular, displayed his expertise, once again, giving me sound, and precise advice. Robert Adams, along with his professional staff, proved to be the best-of- the-best in the complicated world of taxes.I'm grateful to have the guidance that only H&R block/Britton Plaza/Robert Adams, could give.. Sincerely, D.Z. Tampa"

"I have been with H&R for over 30 years and they have never failed to provide me with the best possible service. Their preparers are always on top of the latest changes, and their communication has always been impeccable."

"Walking in I was greeted by two women smiling and saying hello. The receptionist asked for my name and social security number and then asked if I had a appointment . They were willing to help me even thou I did not have a appointment. I was taken in by the office manager Yolanda who made me feel very comfortable and satisfied I was in the best hands. The office was very clean and spacious. I’m so happy I choose this location this year."