AutoZone Auto Parts

"THANK YOU ALEX! With a family of disabled people when your only car breaks down and your on a budget its stress full. Alex, the manager at Auto Zone SW 8st West Miami, not only dedicated himself to help me with my specific issues but assisted me in finding the best solution at the best price possible. I was so stressed but seeing someone care and see your situation was an incredible help in calming me down. I couldn't have don't it with out his help. This email should have gone out 2 weeks ago but imagine no car during Christmas. Alex, thank you not only did you help me but you where still able to give instructions to your employees and help attend other customers, I give you kudos in a world that good caring customer service is rare. Again, thank you from my entire family!"

"Enrique helped me change my car battery and I’m so thankful to him! I was stressed and worried but with his help I got a great battery with 3yrs warranty and he replaced mine on the spot! I was off to work in no time, a big thank you to Enrique for your professional help :D"

"I wanted to take a moment and recognize this amazing store and staff! I was there yesterday and it was pouring rain outside. My windshield wipers were not working and I could not see anything. I came to the store for some assistance with the wipers. My son that has autism was in his car seat. I want to recognize Robert, the Assistant manager. He went outside in the pouring rain and installed my wipers for me! Thank you Robert for going above and beyond a call of duty! I am so grateful!"

"We were leaving the vet from having my little dog put to sleep this morning and my car gave me trouble starting. It finally did, but my first instinct was to go to an auto parts store and buy a battery. Robert, the assistant manager, told me they didn't install, but I had no idea it would turn out to be an issue elsewhere. No one would install a battery we'd not purchased from them. Robert was very kind in accepting the return, though it not their normal business policy. He was pleasantly helpful and attentive to me and my daughter as we tried to unravel our issues. I appreciate the help and consideration very much and will not hesitate in the future to use this location for any auto part need for me that comes up. I recommend you do too! Thank you Robert. and I don't want to forget Luis, the store manager when we came back for the return. Thank you both."