Pizza Hut Express 4005 US Highway 98 North, Lakeland, FL 33809

"Horrible customer service!! We ordered online at 7:28 at 930 we still don't have food! We called to check on our order and the manager Alisha Kane was very rude to us told us we would not be getting our food because they ran out of ingredients then hung up on us! This was my first time ordering here and will definitely be my last! And to top it all off I called this morning and talked to the GM. his attitude was no better!"

"Do not eat here! After ONE hour we didn’t get our orden, they said that the driver knock at our door, but that does not make any sense because you had to go first to a gate to get to the door! So didn’t even send the pizza! I think that the employees do that to keep the pizza, and the customer services even worse!"

"This place is a joke don’t plan on eating there because there’s a good chance they will not have any pizza. This will be the Third time they have been out of pizza at this location and I really don’t understand how a pizza place can be out of pizza!!! This is Extremely frustrated when I came here for lunch and now I have to leave and go elsewhere this will be the last time I come here. I hope this stops anyone else from wasting there time coming here."

"DO NOT ORDER FROM HERE! 40 minutes after the confirmed order was supposed to be here they had no record of the order. On each of 4 phone calls 'The driver couldn't find you...Oh, wait...he just left'. All of this after I was charged on my credit card immediately after the initial order. Terrible. After an hour and a half still no pizza and I cancelled the order. Domino's was right on the mark! Thank you, Domino's!"