Collision Center 2200 Bee Ridge Road, Sarasota, FL 34239

"Bruno and his guys are top notch.. Got me in and out fast, no hassle, fixed my issue and got me on the road. Nice job, greatly appreciate the quality of work and level of service !"

"I think that the work was top shelf, but only time will tell. My problem relates to the time it took to complete a 2700.00 job on my Volvo. I asked how long it would take, I was told 3-5 days. It took 3 weeks. They deny that they told me 3-5 days but the service consultant most certainly did. Also NO communication except those that I initiated and one that said the cost was going to go up because they forgot 100.00 worth of parts. They wanted to know if they should continue. So be careful on the time especially if you really need the car."

"The worst experience I’ve ever had with any repair. I had to wait a month and half to even get in. After I got scheduled for my appointment they wanted me to bring an estimate. On the phone I mentioned I was in a car accident and what is probably wrong with my car this was the first time getting the car in therefore I don’t have any estimate. The reception is very rude absolutely not helpful. After I arrived for my appointment she keep asking me for this estimate which I don’t have because I haven’t been there yet so I don’t know what’s wrong with the car. She proceeds to tell me that now the appointment cant be taken care of and I need to reschedule and wait another month and a half. She lied and said that she emailed me multiple times and called me I have no Emails from this lady. And the only time that she called me was stating that she needed this estimate which I sent her a copy of the insurance send me after that there was no contact whatsoever so in my mind I’m thinking that she has everything that she needs because there was no further email no for the phone calls. But upon arrival everything was different. Terrible customer service and she didn’t even care."

"I went here as this was stated to be the number one location to get my Cadillac fixed after being hit by a drunk driver. Work was completed and the car looked great. Roughly 3 months later I had a leak on the side of the car which was repaired inside the door well. This caused my skid plate to warp. I brought my car back and was told that this wasn't caused by the repair that they did and was met with terrible customer service. After going back and forth I ended up having to go over to the Cadillac dealership next door and talking to the head of both places who was very apologetic and was able to get my issue situated. 4 weeks later this shop called me back and put on the new piece which was warped. Everything looks great now but I was so disappointed in the customer service skills that this place has and how I was treated. Going back the customer service was terrible again. If another client had the same issue they might have not been willing to go through what I did to get it fixed correctly."

"Dropped off my Audi S3 and had it back in 4 days even with the holiday season. Car is good as new, the paint matching and blending done to the nearby panels was perfect (having a white vehicle this is concerning when getting done), you couldn’t tell it’s ever been touched. Highly recommend, the staff was polite and effective and communicated with the insurance company (and I) throughout. Definitely the place to go if you want things done right."