Gerber Collision & Glass

"Recommended by my insurance company. Moreover, had the worst experience dealing with these unprofessional individuals, whom lacks integrity. The advisor gave me the run around for five months, for services paid by my insurance company upfront. Each time I called regarding uncompleted services, advisor story would change each time. The last encounter, the advisor got short with me and suggested I call my insurance company. And, the GM told me that labor fees where paid by the insurance, and instructed that I purchase the part and Gerber will install it. After calling my insurance company and reporting fraudulent activity, I received a call from the advisor the next day stating "I found the missing money"(when he inspected the vehicle on day one). No apology or accountability. Definitely want be going back, even is this place was the only one in town."

"After several days , several calls still have not received an estimate. Was told would be emailed the same day. Called the following day. Promised would be sent. Still have not been received. I dont do business with people/ companies who cant respect my money."

"great staff great work and its guaranteed! They had no problem rectifying an issue i had with my vehicle after having it for a few days! Most shops will come up with reasons but not them, said bring it in and when i did I was immediately seen!"

"This body shop, is phenomenal. I don't say that about a lot of businesses. Not here to lie. But I will tell you, that this body shop never left me hanging. I got two phone calls. One when they got the vehicle, to inquire about it, get some information. The second time was to come get the vehicle. But they kept me updated with their automated text messaging. And then, they had a website where you could view certain things. I thought that this was nifty. This is what we need more businesses like this, that take the customer first. I felt like I was in good hands the whole time. Kudos to the body shop for fixing my ride my 2014 Kia soul that was a victim to the Kia boys."

"My experience with Arnaldo Vega-Vazquez (General Manager) was spectacular to say the least. I am very picky when it comes to my car and honestly very skeptical of the automotive industry in general. I previously ran a body shop in MD for several years and was aware of all the shortcuts painters and service reps will take to get a vehicle delivered as fast as possible. I am prolly the worst customer a body shop wants to deal with. Anyway, Arnaldo went above and beyond. He gave me an honest time frame for completion and delivered. His communication was on point and never faded out throughout the process. I will follow Arnaldo when ever I have automotive needs."