Cox Auto Body Center
4414 28th Street West, Bradenton, Florida, United States
About the Cox Auto Body Center
Cox Auto Body Center is a trusted car repair institution located at 4414 28th Street West in Bradenton, Florida, United States. Our team of skilled technicians is dedicated to providing top-quality auto body repair and restoration services to keep your vehicle looking and performing its best. Whether you need minor dent repair or major collision restoration, Cox Auto Body Center has the expertise and technology to get the job done right. Trust us to deliver exceptional results and excellent customer service every time you visit our facility.
Photos of Cox Auto Body Center
4414 28th St W, Bradenton, FL 34207, United States
Opening hours of Cox Auto Body Center
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Cox Auto Body Center
"The best thing you guys can do is shut down your body shop and your dealership while you're at it. I would have been better off repairing my car myself you guys repaired my front bumper fender and passenger door and screwed every single one of those things up not to even mention it took 6 months just to get it in which is absolutely ridiculous then it took almost 3 weeks to repair when it was only supposed to take 5 days. Also not to even mention all the error codes that my car had when I got it back. The car still isn't right the bumper is coming off because you guys did not repair it correctly and the passenger door leaks when it rains. But I'm not even going to bother to bring it back to you guys because you guys suck that badly. I only brought it there because that's where progressive told me to take it."
"I feel I am being a bit generous leaving 2 stars, but whatever. I don't typically leave bad reviews unless it's warranted, and in this case, it is. I dropped my car off in Jan with expectations of it taking a long time. No big deal. Supply chain issues, I get it. That isn't my complaint. My complaint is a complete lack of communication and giving false expectations. Larry was the person in charge of my car. He did call me at one point to explain that my car was disassembled and may take a bit longer due to parts that they were unaware were needed initially. Cool, no prob. After it got close to the expectation date though, no ammount of calling could get Larry to leave me a message with an update even though I left him numerous voicemails for him to please leave me a voicemail with a status update. He would only call my husband. My husband is not even a registered owner. Even though the lady working the phone as the body shop told me, "Yeah, Larry's here, let me transfer you." Then somehow later that day he wasn't even at work that day because he was on vacation? Why didn't Larry call me before he went on vacation with an update telling me the date he expected it to be done got pushed back? I have worked in customer service all my life, hell, I've even worked at the service dept. at Cox. I'm pretty chill and understanding. I know that things happen cause I have been on the other end. I know how hard it is to call a customer with bad news, but it has to be done. A co-worker was talking in our breakroom about having the same issue, Lo and behold, guess where her car is at, and guess who is in charge of her car, Larry. The last thing i wanted to add, yes, the exterior of my car looks great, but it looks like they did not cover all my interior well enough, cause my plastics and review mirrior are foggy with an unremovable film."
"Ross and Laura were my advisors in the process of getting my Tahoe repaired after someone backed into me. They did all the work with the insurance company…..They were busy and with the lack of help that every business is having, they stepped up and got this project completed as quick and good as they could. Nice work !!"
"My car was in an accident, and this was the "preferred" shop for my insurance company. It was supposed to be quicker than others. So, I set up an appointment for Thursday early in the morning. We had some early communication issues between the shop manager and myself that added a little stress to the situation. In the end, though, Cox completed my car ahead of schedule (about 6 days instead of 7). The reason for the three stars instead of five is the overall quality of the work. The bumper is aligned fine, and the paint looks good from afar. However, up close, you can see some dirt and debris got into the paint, leaving burrs and other gunk. This really shouldn't happen in a pro body shop. I paint cars in my spare time in my garage and ensure my area is totally sanitized to avoid this issue. It looks like they just didn't take the same care. Sure, I could ask them to redo it, but then I would be out another rental car for several days. I guess I will either leave it as is or take my wet sandpaper and buffer to it to clean it up."
"They fixed my truck, but they painted gray drip on my key, missing spot where suppose be white, dumping everything from door to middle of floor, moved around my stuff in cargo made more mess than what it was. Cant trust them with all my stuff in cargox they even threw some item in back i had to put back where it was. Not cool."
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