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Gerber Collision & Glass
227 Green Acres Road, Fort Walton Beach, Florida, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass at 227 Green Acres Road in Fort Walton Beach, Florida is a top-notch car repair institution that offers quality auto body repair services with a lifetime guarantee. They work on all makes and models and provide free written estimates. The staff at this location is professional, knowledgeable, and efficient, providing regular updates throughout the repair process. Customers have praised the team for their exceptional work and customer service. Gerber Collision & Glass is known for restoring vehicles to their pre-accident condition, ensuring safety features are carefully restored. The institution also offers opportunities for repair facilities to connect with their acquisition team. With a National Lifetime Guarantee, customers can trust that their vehicle will be repaired to the highest standard.
Photos of Gerber Collision & Glass
227 Green Acres Rd, Fort Walton Beach, FL 32547, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"This shop is criminal and dishonest. Magically the exact same estimate is less than HALF when they found out insurance is involved? This means to pay out of pocket for the same parts and labor and NOT use insurance is 100%+ more expensive. I would take my vehicles anywhere but here."
"This experience with Gerber was the worst auto body experience of my life. Not only did it take nearly 6 months to get in to get my car repaired, but they also used substandard parts. Subsequently, they had to replace them again. It was almost a year before my vehicle was fixed properly. It still has some dust and runs in the paint, but I am not going to take it back and have them fix it. On top of that, because my wheel was damaged in the accident, I had purchased a brand new steel rim and a used tire so I could use the vehicle until I could get it fixed. Somehow, they managed to lose or throw away that extra rim and tire, and I could never get an answer of what happened to it."
"My car was rear ended at a stop light. Sharon and the team were amazing! They kept me updated on the repairs and progress and I was expecting the color may be off a little with new paint. I could not even tell my car was rear ended. Gerber collision did a phenomenal job on my car. It looks brand new!! Thank you very much! I highly reccomend Gerber Collision without reservation!"
"Paul did an amazing job keeping me informed throughout the whole process. I had zero issues getting my car repaired. They were actually done early, and my car looks just like it did before the accident."
"I really didn’t want to leave this review but feel I have no choice now. Extremely disappointed with Gerber of Fort Walton Beach. They break things on your car because some of the employees are just too lazy to take their time and properly remove parts from your car; instead they just rip them off with force, which they then have to replace driving the repair bill higher. They’re actually lazy enough to leave pieces of your old part behind and simply install new ones over the old ones they broke. At the end of the job there’s screws, retainer clips etc. missing leaving parts not properly secured and water able to get into your frame. They’re very careless with the parts they remove leaving them with chipped corners with paint missing. They don’t bother to cover up or just simply pull off your exhaust tip before body work, no, they leave it on and leave deep scratches in it with angle grinders. Not only do they leave your new paint job full dimples, debris and missing clear coat in some parts, their people are also too lazy to simply pull off a couple of pieces of tape behind your tag meant to protect your paint from a sharp edges of your tag and just paint right over it. Paint has already detached from one piece of tape leaving an opening for moisture to get in, which will eventually lead to your paint peeling off. They apologized and promised to get back to me about the missing parts and correcting some of the paint flaws; instead they have gone radio silent on me. No answers to my text messages and no call from a general manager as promised. If I don’t hear back from someone soon I’ll be forced to file a complaint with FDACS."
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