Bank of America (with Drive-thru ATM)
20099 Southwest 127th Avenue, Miami, Florida, United States
About the Bank of America (with Drive-thru ATM)
Bank of America is a renowned financial institution located at 20099 Southwest 127th Avenue in Miami, Florida. Offering a convenient drive-thru ATM service, customers can easily access their accounts and conduct transactions without leaving the comfort of their vehicle. Known for its excellent customer service and wide range of financial products, Bank of America is a trusted name in the banking industry. Whether you need to deposit a check, withdraw cash, or speak with a financial advisor, this bank has you covered. Visit Bank of America for all your banking needs today.
Photos of Bank of America (with Drive-thru ATM)
20099 SW 127th Ave, Miami, FL 33177, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bank of America (with Drive-thru ATM)
"I understand why this BOA branch has such a low score, the attention is rude, from the manager to the employee of the cashier, they are rude and added to that they do not collaborate in anything, big mistake for this Bank, they should submit them to attention courses. To the customer to everyone, honestly any other nearby branch would have been a better option than this one."
"I arrived due to an error in my contact information and a very friendly girl helped me at the entrance and I ended up having a savings account with Ricardo who clarified all the doubts I had. Bank of America continues to be my bank of choice, thank you!"
"Customer service at this branch is horrendous. The “manager” (Alex) has created an environment of customer last, his ego first. I went in to the branch this afternoon and waited in line for a teller for 15 minutes. There were 5 customers in line and one teller. There were many employees in suits walking around like chickens with their necks cut off, including the manager, Alex. I approached the teller and requested to make a withdrawal. She asked me to insert my card into the reader and put in my PIN number (I don’t have a PIN number ) she then said where is your cellphone? I told her I did not have one. She told me not to give her attitude. Then she called the “manager” Alex, a short fellow with a huge ego. He would not help we with my withdrawal ( keep in mind this is my money) he did want me to sit and wait, there were 6 people ahead of me, for a bank employee to get a pin for May card. I told him I would not do that, and he said, “there’s the door, we’re not helping you”, this with a smirk on his face. This manager needs another job that does not deal with customer that pay your salary. And, that smirk on his face was priceless. By the way, I visited a branch in homestead and the staff was fantastic. But no worries, Mr. Alex the “manager” the short fellow doesn’t have to worry about dealing with customers like me any longer, I just closed my account."
"I have been waiting here now over an hour and 30 minutes. It is incredible how the employees take the time to talk and joke around while they have people waiting to open accounts and take care of other business. I do understand that they prioritize appointments before any walk ins but they just stand around and wait for appointments to come in instead of taking care of the needs of the walk ins. This bank needs to align their responsibilities to provide the highest customer service, because of this experience I will not be coming here again."
"Only 2 tellers on a Saturday!? The line was to the door. That’s ridiculous. I was here for almost an hour.I’m glad I don’t bank with BoA anymore."
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