Bank of America (with Drive-thru ATM)

"My boyfriend recently needed help with his account so I came with him to this location. Duke is who helped him, and I recognized him as the same person who assisted me at a different location a while ago. He was extremely helpful at both visits, and you can tell that he is passionate about what he does and genuinely cares about making sure his clients have the best experience possible."

"I have been using this BoA for about 2 years now and the company I do business with has been with them for over 5 year. Each time I go to drop of deposit the lady in the drive through has a horrible attitude. She try to find the smallest details wrong with the deposits and will try and say she can't take them but then after I say it's the same way I've done it for the past two years she proceeds to roll her eyes and act like a child and deposits my check. I drop off deposits to multiple bank in the st pete area and this is the only BoA bank I have problems with. I will not be using this BoA and will be taking my business elsewhere. I am highly disappointed in this cousmter service and will not recommend this branch to anyone else. I will be making a complaint with corporate as well."

"The staff at this branch are always very courteous and helpful. During the pandemic the number of employees has been reduced and it is frustrating to have to wait longer to make a transaction I know, but if one person's trying to do the work of another also then things are going to take a little longer. I think a number of reviews of this branch seem very harsh under the circumstances and customers should be grateful that these employees have shown the courage and dedication to remain at work to serve them during these very trying times."

"By far the worst bank for customer service. I wait 20 mins in line to deposit a check. Meanwhile there are two Staff members sitting at a desk watching one lady try to take care of the line plus the drive through by herself. I was dropping off a check for my wife but I would NEVER have an account here. It is the same pittiful service every time I have to cone here. How does this bank manager keep keep her job?"

"Worst bank in pinellas county. Understaffed, slow as molasses. Waited 45 min to make a withdrawal. ATM is out of service half of the time. This branch should be shut down if they can not staff it appropriately and meet the demands of the community. If you value your time as I do, please visit a different branch. I will be closing my accounts as soon as I can see a customer service rep. (Takes an hour for someone to see you)"