Bank of America (with Drive-thru ATM)
2815 Northwest 13th Street, Gainesville, Florida 32609
About the Business
Bank of America is a reputable financial institution located at 2815 Northwest 13th Street in Gainesville, Florida. This branch offers a convenient drive-thru ATM service for customers looking to quickly and easily access their funds. With a wide range of banking services and products available, Bank of America is committed to providing excellent customer service and financial solutions to meet the needs of individuals and businesses alike. Visit us today to experience the convenience and reliability of banking with Bank of America.
Photos
Contacts
2815 NW 13th St, Gainesville, FL 32609, United States
Opening hours
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"The two drive thru ATMs have $100, $20, and $10 dollar bills (I believe this is the only Bank of America ATM in the area to have multiple denominations of currency). I have never been inside but I like the ATMs :)"
"Outstanding Customer Service My experience at this B of A branch has been Great. This branch definitely has the best customer service in the Nation. I've had to wait up to 30 minutes more times than I'd like to admit in other branches in many other states. Keep it up!"
"One of the relationship bankers was very nice, which is the only reason they get two stars. It took an hour to add a name to an account because of both technical difficulties and a mistake by the banker. We made a second appointment for the following day and both my husband and I left work early to be there. When we arrived we were told there was an hour wait, despite our on-time arrival for our appointment. It was a time sensitive matter, and we had to find an alternative solution late on a Friday afternoon, which was very stressful. I have been with BoA for 20 years and usually recieved very good service, so this experience was surprising. But this was so bad, I just don't want to deal with them ever again."
"This 13th Street branch has terrible customer service. There is absolutely NO reason you should be told you will have to wait 30-40 minutes to speak with someone about your mortgage- which is what I was told this morning! Make an appointment? This isn’t a doctor’s office, it’s a bank! You should expect to walk in and be seen within 15 minutes at the most! The last time I was there I had to wait nearly 15 minutes to see a teller! BIA needs to staff their banking centers adequately- I’ve noticed the overall customer services they provide has steadily declined over the last few years! Not a happy customer at all!"
"I have banked with BOA since November of last year, with a personal account as well as a business account. When I visited today, I was greeted right away, my questions and concerns were addressed immediately, and Matthew was able to let me know the information I needed to know for my business. After speaking with him, I went to one of the tellers to make some change. The young lady was very friendly, courteous, and prompt. She understood what I wanted and followed my requests without making me repeat myself several times. I was unsure about switching to BOA at first, but the more I deal with them, the more comfortable I feel with them. Thanks for being so great, guys!!!!"
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