University of Florida - Financial Services

"I had an appointment at 930 in there new office they just moved into, walked in and there was nowhere to sit due to atleast 60 people was waiting ,every chair was full. The lady at front desk says there running behind.. my concern is why or even how could or would you schedule that many people for an interview before 930 am? That's ridiculous! There were elder people having to stand up and wait 5 hours + to be seen. I ask since there's nowhere to sit would I be ok to wait in my car and them call me when I'm up for my appointment, it would take me all of 20 seconds to be back inside for my interview. No , we don't do that she replied. So why would you schedule this many people at the same time? I'm sure I will not get a answer for this message but I really think they could do alot better with there scheduling. If I could give negative stars I'd give them -10 out of 10 and beyond!"

"Given incorrect information by multiple staff, now having to petition to the university to try to get any aid at all. Extremely disappointed"

"I got scammed by the financial aid office. This university has no reputation."

"Very rude and unprofessional - they treated me like a child and were unwilling to solve my problems"

"You can only attend zoom meetings to get a hold of these people and if you're a few minutes late they will drop you off the waiting list right away and you'll have to reschedule your appointment. Terrible service."