Tyndall Federal Credit Union

"I love banking with TFCU. But closing the the lobby at 2 pm seems a bit much. I work thru the week and don't have time to get to the bank to go inside to handle things person to person when needed. I wished the bank itself would stay open until 5 , or at least one day a week. It would be so helpful. Some things you need to do in person."

"Lobby closes at 2pm, that is ridiculous!! The drive through had one very slow, very friendly teller."

"Thank you for keep the our banking business so simple, keep low fee and minimum balance 5.00, and share with members benefit periodically"

"I had a terrible experience with Wells Fargo who I was with for 4 years. I ran into income issues and I had to use their overdraft protection to pay for bills and groceries. They started pulling from my charge card! I didn’t know about overdraft protection because I never had to use it! Then it snowballed from there until I owed them so much on the charge! I couldn’t use Zelle either! I wish I would have come to Tyndall a year ago! They are always so helpful, compassionate and caring! I’m still a little confused with it because they do things the old way, like giving your checks back when you pay a bill, which is wonderful! I’ve only been with them since December of 2022, so it will take me a bit to figure things out. Thank you to everyone there! A very grateful member! Teckla"

"I've been a member for 31 years. For the past 10 years this bank has done nothing for me. I can get credit for everyone but them. I opened a credit card with them to build more credit with my bank. I was told 6 months of on time payments and they would increase my limit. I've had it a year and a half never late and no high balance and they still won't increase. I pay the credit line down to about $30 to $50 every month. I have to question myself. Why do I stay loyal to this bank. I'd recommend not banking with Tyndall FCU if you are a new potential customer. A manager was supposed to call me but I guess they couldn't be bothered. I'd love to speak with you! Can I have your direct number? A supervisor was supposed to contact me but that still has not happened. Like I said above I feel I'm not that important to you. I run a lot of money through this bank and if this is the way I'm going to be treated I can make those direct deposits somewhere else that will give me respect."