Take 5 Oil Change

"I’ve been coming here for a long time when I have a little business and I with my personal vehicle. Never had an issue on 1/3/2024 I came in for an oil change on my SUV, which is my third oil change on this vehicle never had any issues till now. So I left. I have some oil change and two days later on 1/5/24 there’s a huge puddle of oil underneath my vehicle. so I called and spoke to Jesse and a couple other guys they told me to come in that they would fix the issue. So I get there and whoever did my oil change on 1/3/24 didn’t tighten down my oil filter or the nut for the oil pan. They try to say that my nut that goes in the oil pan was stripped. If there was a problem with it being stripped, why would you let me leave? Fast forward to 1/29/24 driving home from running some errands and my engine starts knocking. So I called and spoke to someone at take five oil change and they sent someone out yesterday morning to techs. To see what was wrong the one tech Luis which was under my vehicle stated that there was no oil coming out of the plug. So they refilled my oil. Make sure everything was taken down. I started my vehicle and it was still knocking. Pure negligence of them. I can’t today to speak to the manager Matt. Matt tried to say that it’s my fault that it’s a high mileage vehicle 172,000 miles is not a High mileage vehicle for mercury mariner 2009. I spoke to four mechanics and they said I could put at least another 300,000 miles on a vehicle before it has some issues. These guys are some scam artist and I can’t wait for the attorney to see all the evidence. And why if there was a problem with anything that I do with the filter or the nut for the oil pan why would they keep coming out to fix it or have me come in? Now I’m out a vehicle because the negligence of this place."

"Great service! And in such a short amount of time (which is so precious these days). Jesse was the point man who took such great care with professionalism, helpfulness, and a smile on his face. The whole team was a terrific asset. I’ll be back when it’s time for that next oil change! Thank you!"

"I never wrote reviews but these boys deserve every bit of credit they can get. I always bring my car here to get oil changes and they never miss a beat. Since I bought my car 3 years ago, there was a weird body odor smell that blasted me every time I turned my ac on & the car only had 30,000 miles on it so it wasn’t used & abused. A few days ago, the manager, who has been the only person able to locate & remove my cabin filter, pulled that thing out & changed it & the funk is magical gone!! Lmao. These boys are ALWAUS on their game with every service they provide in my experience"

"I love coming to this place because they always service me very quickly within a few minutes of pulling up. I was greeted kindly by the staff and offered water. That was especially nice! I get things done at Take 5 because they are honest with me about what I need done while also teaching me more about my car so I can better understand the functions and how to repair. I am very grateful for this franchise!"