Andreu, Palma, Lavin & Solis, PLLC 815 Northwest 57th Avenue, Miami, FL 33126

"I called on behalf of a young lady that happens to be a client, and also someone that I assist as Pastor. I began speaking with Marie who later referred me to Brionna Longest. The response was still the same, as they were both Professional and Courteous. Brionna was not just Professional, she was patient, empathetic, and knowledgeable. Thanks to her I was able help my client with an issue that could have been troublesome for a many years. I'm a Financial Coach and Mortgage Loan Originator, so I say that if I had to mediate for a client with collections issues, I'd rather start with Brionna and the Andreu, Palma, Lavin & Solis, Firm. I say this to all: Try your best to work it out, or as my 93 year old Mother often says "If you get your hand in the Lion's mouth, you've got to ease it out..." So let your Wisdom overcome your emotions. Communicate respectfully, and don't close the process because of unmet expectations. Thanks Brionna Longest for setting the standard high, your communication skills made the difference. Pierre B., MPA, CFI, MLO"

"Please check my Yelp review under my account: Helen Y . For the details of this law firm. I am very pleased with the satisfactory resolution of the civil lawsuit filed against me by the Bank of America, following the submission of extensive documents. The opposing party approached the case with a professional demeanor and voluntarily dismissed my cases. Despite my previous unpleasant experience with this law firm, perhaps due to my limited understanding of legal provisions as a non-professional facing litigation for the first time, the outcome was highly satisfactory. I give it a 4-star rating mainly due to the unpleasant experience with the law firm. From one star to four stars. I figured out 3 stars is more accurate. Thanks for your law firm's understanding."

"David was by far the best representatives of the three I have spoken with at your firm. I spoke with one who just said they will send me an email of receipts. One who was totally not focused on the conversation, and again said she would send an email. FINALLY 3rd call and 10 -14 days later I got David who advised, educated and we were able to resolve and come to an agreement. If I had him the fist two times this would be a 5 star. But took off two due to the past two reps that were of no help and left this situation unresolved longer than necessary and now has me wasting time by going to court because they mislead me and did not do their job to get this resolved sooner and have everything signed and done. You need more like David!!"

"As difficult a situation is in having to deal with a debt collector I found speaking with Karla Searles to be quite comfortable. Her empathetic and sympathetic attitude made the experience as good as it could be. I cannot say enough on her representation of the company mirrored everything I heard on the phone while on hold. She is either very gifted at customer service or she has been trained extremely well either way she is an asset to the company as a first contact representing the company."

"I made some poor choices at a younger age and didn't know how to use a credit card correctly. The short story fell into collections with these guys and I've heard stories in the past about collection law firms being ruthless. Since day one I've never had issues they always answered and always helpful with questions and setting up payments. I'm not happy I'm having to deal with this financial burden but I'm glad it's with a company that actually does what they say and helps you through financial situations."