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Tires Plus
1130 North Woodland Boulevard, DeLand, Florida, United States
About the Tires Plus
Tires Plus is a trusted car repair and tire store located at 1130 North Woodland Boulevard in DeLand, Florida. With a team of experienced technicians, they offer a wide range of services including tire replacement, wheel alignment, brake repairs, and oil changes. Customers can rely on Tires Plus for quality service and competitive prices to keep their vehicles running smoothly. Visit their location in DeLand for all your car maintenance needs.
Photos of Tires Plus
1130 N Woodland Blvd, DeLand, FL 32720, United States
Opening hours of Tires Plus
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Tires Plus
"Tire Plus Deland is Such a worst service and dishonest! I just regret trusting them I went to get wheel alignment as I told the manager my car vibrates when accelerating to 60 Then he sales talk me with lifetime free alignment with the price of $189 and then I didn’t get a paper receipt but instead was emailed to me when I printed it out I was charged with supplies of more than $15 ? What a cheater! He said my car is good to go. Then I go back to cancel the lifetime thing as it doesn’t help my car still vibrates The guy says it might be the motor mount or suspension that they want me to comeback for check at the very first place I have my car with them why not check and tell me their diagnosis instead offering me such ridiculous like coolant flushing air filter replacement which is too far from my problem about the car. Don’t ever trust this branch in Deland. The store manager Phil just try to steal money from customer with BAD SERVICE and DISHONESTY! Btw Phil the store manager refuses to refund the lifetime subscription charge which I ask for refund since i don’t think i need it. I went to other mechanic and charged me for $100 parts and labor and fix the problem which is the axle joint. So basically I was cheated by TirePlus for $218 for nothing."
"On January 30, the store manager Phil Wilson scheduled a wheel alignment and full synthetic oil exchange for next day at 1:00 pm. TAT about 1 hour. I arrived early at 12:40 for the appointment. I asked the service specialist (short/slim dark hair youngster) about the TAT because I needed to pick up my child from school. He answered about an hour.At 2:15 pm, I walked by the bay area, because there was nobody in the front desk, and inquiry about my van. After he spoke to someone, he came back to me and said that my van was next. I reminded him about the 1 hour TAT and that I had to pick up my child.I asked to speak to the manager and he got me "Rick" (not sure if that is his real name). From the get go, he was extremely unprofessional, unsensitive,arrogant, and unapologetic. Totally entitled and tone deaf to my comment that "it is totally unacceptable." His response, "appointments are like doctor offices, approximate time." His behavior hurt the "bottom line," profits and the brand."
"The attendant was very friendly and helpful. They took care of patching my tire up quickly considering I didn't have an appointment. I will go back."
"I had an appointment for an oil change. When they gave my car back it would start but would not idle long enough to get it in gear. They sent a tech out that could not get the car to continue to run either. Then they told me the could not diagnose problem til Wednesday which is 5 days away., after the Christmas holiday. When I asked what they expected me to do now they told me take it to another Tire Plus or Firestone tomorrow. I told them I was not even sure it would get me home. Let the buyer beware! You do not need to trust these kind of people with your vehicle. I will be attempting to contact the BBB in my area to get this store investigated."
"Worst experience i’ve ever had. Trying to get one of the lifetime alignments they offer about 2 weeks ago , first off i made an appointment at 12pm noticed some workers went to lunch including the one that was suppose to be doing my alignment so after waiting and hour and a half he finally calls me back and says they cannot do the alignment due to numerous of problems , gave me a 2200$ bill and says this is what needs to get done to get alignment. so i thanked him let him know that was too expensive for my budget and took the list to my mechanic , 500$ fixed EVERYTHING. Upper and lower ball joints, new steering knuckles , sway bar links , and then got new tires. So my husband made another appointment for 3pm and before we made the appointment we asked them if we were gonna have to wait another hour and half before they even take it back they said no and reassured me it should never be that long. Showed up for our appointment and first off the front desk guy didn’t even let us talk. he walked away after getting our keys and didn’t say not even one word to us. very rude. then STILL took an hour and half to even take it back.. after 10 minutes the front desk guy comes back and tells us they can’t do it because of the upper and lower ball joints are bad, we told him no they are not we literally fixed them and drove 12 minutes to the shop. He took us back and pointed how a BOLT is loose. then they show us how my upper ball joint boot is slightly torn and this once miserable front desk guy is now smiling and giggling like it’s funny. he said that because the bolt is loose and boot is slightly torn they cannot do it. and with not one word from the mechanic and just the very rude front desk guy we asked them to take it down and we left with no help from anybody. Worst customer experience ever!!"
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