Brightway Insurance - The Carlucci Agency 3535 Hendricks Avenue, Jacksonville, FL 32207

"I was recommended to go through these guys by our realtor because we were moving cross country and didn’t know who to use for insurance. From day one they have been a pain to deal with. It is literally impossible to speak to anyone at this office, and getting responses through email usually take days. Quotes for anything are done through an email, they just send you a quote or two and you either like it or not. Seems a bit sketch as they can just sign you up for whoever gives them a bigger kickback, not actually saving you any money. There are better choices out there for insurance."

"Don't waste your time as they're worthless in my opinion. Talks alot but does nothing. Justin Thompson never returned phone messages or emails. Shop elsewhere for your quotes as there are some great agents in Jax."

"Joe has helped me with my insurance for the last two years, and I can't say enough great things about working with him. When I bought my house in 2016, I had lots of questions and Joe was patient and helpful in sorting through all the options to find what worked best for my situation. Then, two weeks ago I noticed that my car insurance rates had spiked unexpectedly, so I called Joe and within a day he had found the exact same policy with an equally reputable company for $1000+ less. I can say unequivocally that Joe is hard working, honest, reliable, and strives to put his customer's best interests first by not recommending unnecessary policies and always searching to find the best options."

"We met Joe when we were shopping for new car insurance. He was able to find us a great policy that saved us a lot of money and ensured the safety of our growing family. We reached out again to find new homeowners insurance. He was able to find us an amazing policy that saved us a TON of money. This company has great communication with their costumers. It is always quick and I never have to wait long for response. They truly care about finding what’s best for your family at a great price."

"Our homeowner policy was cancelled, and I had an impossible time trying to find a company that could provide us coverage. I called several companies, and Justin Thompson, with Brightway, was one of the few who returned my call. He listened to our situation and within 24 hours he had an option for us. I have never met anyone who is as thorough and as experienced as Justin. He made Insurance easy! He was constantly following up, and handled everything in a timely and efficient manner. I remember telling him that he should be an instructor for a Customer Service Class. He's that good! Once our homeowner policy was completed, we switched our Auto policies to Brightway. I have recommended him to friends and I wouldn't think of going anywhere else for my insurance needs."