The Freeze Pipe
1211 Pine Avenue, Orlando, Florida, United States
About the The Freeze Pipe
The Freeze Pipe is a unique store located at 1211 Pine Avenue in Orlando, Florida, United States. Specializing in innovative smoking products, The Freeze Pipe offers a wide range of high-quality pipes, bongs, and accessories designed to enhance the smoking experience. Their signature products feature freezable glycerin coils that provide a smooth and cool hit every time. With a focus on quality and customer satisfaction, The Freeze Pipe is the go-to destination for smokers looking for premium smoking products in Orlando.
Photos of The Freeze Pipe
1211 Pine Ave, Orlando, FL 32824, United States
Opening hours of The Freeze Pipe
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Freeze Pipe
"Shipping sucks and customer service is non existent. Product is well made. IF I were to buy another I'd buy from a company who carries the line. Martini bubbler sucks to clean but rips hard."
"I've emailed them four times since I ordered in late December. Still no delivery and no update or reply from customer service. I'd love to tell you how the pipe is, but over 16 days later I have no way of knowing. I paid for expedited shipping but still nothing. If the owners want to make this right I am Order #138168"
"It took me a while to pull the trigger and finally purchase the recycler with dab kit. I asked questions always got quick answers. If you are not sure, let me assure you. You will be happy with your purchase. The piece is quality! Everything is thick glass. Comes packed super well in its own case. Thing is professional, More importantly it hits like a MFER! This should really last a lifetime if taken care of properly. I will definitely purchases more items in the future."
"Products are great but customer service is terrible. I got their freeze pipe and the glass on the bowl snapped off on my second use. Mid hit, an inch long piece of the glass just snapped off. It wasn’t even on the side I was holding. They wouldn’t replace it, even after I sent pictures, so now I’m out $80. I also have their bong xl, which I love and use daily. I ordered a replacement part for it five days ago and paid $12 for 2-4 day shipping. Five days later and I still haven’t gotten a shipping notification. I love my bong but this place has absolutely awful customer service. I’ll continue to order replacement parts for my bong but I’ll never get anything new. Make sure you don’t make any errors in your order because they won’t get back to you if you do. The pipes with the coil design also get dirty and clogged so quickly. Like five-ten hits and it’s nearly clogged. The revolver design is a million times better."
"I can’t express how happy I am with the product (bong XL) and the customer service. I had placed my order with priority shipping late in the day and they delivered on the promised date. I wasn’t sure if I had placed the order correctly and they responded quickly and professionally to each email. Love it!!"
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