Michaels

"Besides not having what I came in for after finding it on their app, it took standing in line twice (then again to purchase) just to find out if there was anyone in the store available to help- and the sales agent can talk so nothing about this line moves quickly. Finally connected with an actual human after the second waste of time. I purchased part of what I needed which was shockingly expensive, with the intention of checking Amazon. Sure enough, Amazon had everything I needed for much less- and of course, the ease of checking out is lightning fast. The original purchase was returned and I have learned my lesson. This store is over-priced, poorly maintained, and under-staffed. The clerk spouted off that Amazon employees are not happy and have 150% turnover… ? Not sure how that it possible- but I get great customer service and products ant reasonable prices and that makes me happy."

"I asked a clerk if the store carried desk calendars. "No they're obsolete". I let him know I bought one at target previously. And he said "yeah, if you want to pay $25 bucks." I replied I paid $10. He said "I don't know about that" like I lied. Service is obsolete here..."

"I am a returning customer to Michaels but today was just a bad experience overall. I did a curbside order pickup for two products one product was fulfilled and the other was refunded. The product that was refunded was inside of the store when I came to pick up my order. I notified the manager ( black and pink hair) about the situation and she apologized for it . However, as I was leaving the store she called me rude."

"I waited till a day before Christmas when I realized I couldn’t do Christmas and with just the hundred I had. The man with the glasses there helped me find a beautiful tree and decor. He were very knowledgeable, and help. I was so stress that day. His generosity and the help with the 50% off, made me cry. Literally!!! We almost had no tree. And it turned out to be very beautiful. Thank you guys"

"I visited Michaels Craft Store from like 4:30pm until almost 6:30 (a long trip, I know) The store was clean, and had well organized and well maintained aisles. The staff was friendly and helpful. It was not too busy and I didn't have to wait in line. This trip is always one of my favorites. They have supplies for multiple Crafting hobbies: Silk florals, scrap booking, candle making, wood burning, alcohol inking, die casting and "Cricut" crafting, fine art supplies, paper and canvas, needle point, cross stitch and kids crafting activity kits and much much more. I signed up for the Michaels mailing list and text subscription and automatically got a 25% off your purchase coupon to start. Plus, I get different kinds coupons weekly that include: 40% off one regularly priced item. This 40% off coupon os great for larger purchases like utensils, appliances, and sets. I love Michaels!"