The UPS Store 1199 South Federal Highway, Boca Raton, FL 33432

"This UPS store is a rip off. I used a different ups store near Mizner and it was 5 times cheaper, yes , 5 times . It’s happened twice and I will never go back there ."

"This place is a rip off, I have been here 3 times, first time gentleman said it would be 10.00 to ship back to Amazon after Amazon told me it was free, I then read him what instructions Amazon wrote, and then he said ok, next time was the same event, most recently went to return tires which Amazon told me DID NOT NEED TO BE BOXED, he continued to tell me each tire has to be boxed and sent that way… the guy is a fraud and I hope Amazon takes him off as a vendor, my next call will be to Amazon for my complaint."

"Went here to return sneakers from Amazon. Unfortunately, the refund required printing a label and wouldn’t give me another option. The gentlemen told me it would cost $6 to print the label and $8.99 to purchase the tape (I had the box it came in, I literally just needed one piece of tape to close it). When I asked why, he said liability. Can someone explain to me the liability? Don’t go here. Other UPS stores will definitely have a more human response and want to help. There’s a UPS down the street next to Mizner that’s 100x better and always helps if needed."

"Make you spend ~$10 to tape a box for what is supposed to be a free return. They won’t even tape on the return label I brought printed. Guy was obnoxious about it too. FedEx Office up the street is much friendlier and tapes your stuff for free."

"I had such an amazing experience with Joey he was so helpful and kind. Help me ship my package and gave me all the information regarding my shipment in a timely fashioned. If you want great quality customer service definitely come to this ups it’s the service here is awesome ."