The UPS Store

"This place has excellent service and the staff is amazing. If you are in Boynton go to this one do not go to the one in Gateway because the people at the one on gateway have really bad service and are rude to customers"

"This UPS Store is awesome! Mike the manager was very friendly and helpful when I inquired about a package being shipped there. I had a very expensive Zildjian drum cymbal being shipped there while I was out of town on a work trip. He followed through with his word, and made sure it stayed safe in the store until I returned in town to pick it up. Give this UPS Store a chance. Mike the manager will take great care of you. Thank you, Mike!"

"UPS and this store ACTIVELY PARTICIPATED IN MY ~$2000 COMPUTER getting stolen and are doing NOTHING ABOUT IT! AVOID UPS AND THIS STORE AT ALL COSTS! SHIP WITH SOMEONE ELSE! AT A MINIMUM AVOID THIS STORE!! I had a brand new Dell Computer being delivered to my home. When I wasn’t home to receive the package UPS brought the package to this UPS Store. The store gave my package with the brand new computer inside to a total stranger without verifying their identification or the address. When I went to the UPS Store to pick up my package, I was told “there was nothing they could do because they gave the package to someone else but I could submit a claim online.” They even have a photo and video of them giving the package to this woman – who is not me- without verifying ID or an address. The store manager Mike told us to “submit a claim online”, which we did, and were told in an automated response that UPS is looking for the “lost package.” THE PACKAGE IS NOT LOST. UPS, and its employees, through complete willful and gross negligence, and possibly even malicious intent CAUSED THE THEFT OF MY PACKAGE and are doing nothing about it. AVOID THIS STORE AND UPS AT ALL COSTS."

"I live in Pennsylvania and needed some items picked up from Florida and shipped to me. I called the store and spoke with Calvin who agreed to pick up my items. I received the quote via email, paid and my items were picked up. My items were shipped UPS Ground and were received with no problems. I will definitely use their services again. Thank you."

"Walking out of this store right now extremely satisfied with my experience and what I observed of the service of others. The customer service at this UPS franchise is outstanding. The lovely trainee at this store was kind and courteous and the supervisor was effective in overseeing and managing customer flow. The store was clean and appears to be well-managed. I’ve typically been hesitant to visit a UPS store because of a history of poor customer service from different franchisees with grouchy and arrogant attitudes, but this store serves exception and I will gladly return to this location."