The UPS Store

"What a great experience I had this morning. It was busy when I walked in but the line moved quickly. Samantha was very helpful to my needs and made a stressful situation (to me) a pleasant experience. Her attention to detail didn’t go unnoticed. Thanks again Samantha for helping me today. They are lucky to have you"

"They are so helpful at this store!!! Amber helped me with my Amazon returns that are usually a HUGE pain, but she made it easy! Amber even helped me get an app on my phone to make returns easier in the future. She went ABOVE AND BEYOND!!!!"

"The employees at this store have really gone down hill. The worst of all, the tall red head "boy" who has a terrible personality and always makes you feel as if you're bothering him. Very unpleasant and has an poor attitude. If there was another UPS store around, I would go elsewhere."

"After going through the proper steps, I was able to get my fingerprints done here for volunteer services. James was extremely kind and the other employees helped out with providing a seat for my boy to keep him entertained while James got the prints ! Thanks everyone for your kindness and giving my boy a cookie too !!!"

"Used UPS exclusively for many years, without any problems. People were always helpful with excellent service. What happened? It all came to an end when a recent package mailed to another address within Florida made a trip to Kentucky and no one accepts responsibility. It was sent ground, but they managed to overnight to Kentucky by air. Maybe they can send it back by air? I get no help from any numbers given. Only, "sometimes this happens"...It was a birthday gift with baked goods that will be a mess if they arrive in the 8 day estimated time by ground now from Kentucky. I paid for ground within Florida, not Kentucky! No compensation. Gave me another # to call and they send me back to local Hobe Sound #. Very disappointed. Maybe all the helpful people are on vacation?"