The UPS Store 4853 East Irlo Bronson Memorial Highway, St. Cloud, FL 34771

"I had called to inquire about a few questions regarding packaging and shipping, Mo was very informative and extremely helpful so much so that I felt completely better after speaking with her. I was able to walk into the store, purchase what I needed to return home and print out packaging labels and return to confidently ship out what I need it."

"This UPS store is excellent. The staff absolutely knows their stuff! They handle everything quickly and efficiently. I am especially impressed with Mo's ability to walk the customer through each transaction with her words, including which buttons to press on the keypad and where they are. Thank you"

"Friendly staff, but trying to force you into a $5 printer fee is really rude to try to do to your customers. Hoping that someone is going to eat that $5 charge just because they don't want to go all the way back home and print it out themselves is really messed up of you guys. I know some people are not too worried about it but for the other people and especially the elderly people out there who are doing the best they can I don't think it's okay one bit. I'm all for good customer service and I love to leave a good review, but that alone really dropped everything down to four stars and it would have been a 10 star (from the original online rating that used a 10-star system). I use this location a couple times a month and every time I hear that $5 thing I'm wishing I could speak to the right person at UPS to get them to reconsider. Anyways I hope whoever is reading this has a blessed day .There's no true happiness away from Jesus! Have an awesome day"

"I have been going to this UPS location for a few months now and I’ve always had a great experience. Everyone is always ready to help. I wish I knew each person by name but I only know 1 persons name which is Raya, of the many times I was there she assisted me. I had 2 packages to send out and I assumed both were being sent out with UPS after she helped me package my item we both realized it was actually for FedEx. Despite the mix up, she still was very happy to help and told me it wasn’t a problem and didn’t charge me for the packaging she helped me with which is SO SWEET!!!! I will definitely continue going to this UPS location. Thank you all for your hard work and always having a smile on your face and ready to help!"

"From start to finish, this was a great experience at this UPS store. The lady that helped me get my shipping sorted was named Raya, she was so very helpful, so smart and very nice overall. This UPS store is so organized and ALL the staff very helpful & busy. I truly recommend you using this store."