The UPS Store
1969 South Alafaya Trail, Orlando, Florida, United States
About the The UPS Store
The UPS Store at 1969 South Alafaya Trail in Orlando, Florida, is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, this store has you covered. With friendly and knowledgeable staff ready to assist you, The UPS Store is the go-to destination for all your finance and store needs in the Orlando area.
Photos of The UPS Store
1969 S Alafaya Trail, Orlando, FL 32828, United States
Opening hours of The UPS Store
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I had a complicated matter that needed to be resolved. Had the representatives focused on that which is black and white (versus thinking outside of the box and working WITH ME) I would have left the store with items to be shipped still in my hands. The fact that Sam, Michael and Brandon (sp?) acted as though the four of us were on the same team/side, resulted in their finding a way to fulfill my request. Corporate America often thumps the policies and procedures manual often to the disadvantage of the customer/client. These procedures are meant to serve as a guideline and not the last word. Sam truly represented not only UPS but his community (loyal, local patronage) and an attitude of humility and decency. This store and these guys are wonderful."
"Clearly shows hours of 7 PM I go there and pull up at 6:25 PM and they have the gate over the counter and already close why have posted hours if you’re not going to follow it"
"I have never felt so humiliated and devalued in my entire life Today I walked in the Eastwood UPS as regular to ship a package, the associate asked me for my private information: first and last name , phone number and address which at first I was reluctant to provide all that information but thought it is needed for shipping my package 10 min later I was shocked as I received a call from the associate who completed my transaction calling me on MY CELLPHONE and telling me that I am banned from the store and threatening me that I would be trespassing if I come again I was shocked and asked why , the associate surprised me by saying that 3-4 months ago he was closing the store before closing time and he felt pushed to open the store and service me as he was sick and felt uncomfortable as a customer carrying a heavy package I was very polite to ask him to help me with the return he agreed, I thanked him at least 10 times for helping me with the transaction as he was closing although it is my right as a customer to have service during store operation hours He made me feel devalued and most importantly my personal information that I trusted UPS store with he used it and went ahead and called me and threatened me Please please be aware with giving your personal information I could sue the store for breaching security but I know it is not the owner’s fault I need a true apology for being treated this way and for breaching my security and using my personal information"
"Dropped off Amazon package for return and per Amazon protocol item was handed over unboxed. Amazon never received my return - they said that it was down to this UPS store. Item was lost. I'll go to a different UPS store location next time."
"NO SHOW AT OPENING TIME Opens at 9:00 am. There were 4 people in line waiting outside the store when I got here. It’s currently 9:16 am. In total, there were 7 people that were waiting and all have now left. Looks like this is a recurring issue with this location based on previous comments. FEEDBACK FOR UPS FRANCHISE OWNER: If people are intently showing up at your UPS Store at 9:00 am, they are likely trying to fit the stop into their busy morning schedules. This is the type of experience that will make customers purposely go to an alternate location just to avoid doing business at this one."
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