Goin' Postal Jacksonville

"I had a very pleasant experience from the time in to the time out with no appointment! Everyone in the office was super nice :) it’s safe to say the 45 minute drive was worth it."

"The worst mail service place in my experience. I've kept a mailbox for business and/or personal for decades. I stayed one with for 10+ years. As a new resident near their location, I tried very hard to give them my business. Tried to be patient too, but I am done begging to be their customer. They must have too much business."

"I loved this business until a few months ago when a new owner took over . It’s been a nightmare. The new workers seem lazy, I was told today, Dec. 28th 2023 by one of the new employees there that if they receive any mail without the box number included, they return the mail that they don’t bother to look up the names on the mails in their system in order to find out what box number the mail goes to , just then, the Asian lady rushed out from the back room and said they do check for the names which I don’t believe because this is not the first time we’ve had difficulty receiving our mail (s) from them. I asked for the owner’s contact information and the Asian lady said she’s the owner. I will not be renewing my account with them . I’m counting down to when my subscription end."

"New management; degraded organization and efficiency. A lot of employee turnover for last few months since new management. I’ve been a customer for over 6 years. And I’ve waited to leave a negative review as they get acclimated. Recently had to wait 15min + just to pickup my mail. Always have to tell them there are items missing from the pickup request as they misplace items often. Not a One star because they are trying."

"Very helpful staff, super efficient and informative. I would go and post over there going forward rather prebook via FedEx and face errors like I did last time with FedEx. There is nice paintings for sale of a local artist on the wall as well."