The UPS Store,

6800 Southwest 40th Street, Miami, FL 33155

"Title: A Legacy of Exceptional Service: A 30-Year UPS Store Experience As a loyal customer for over three decades, I can attest to the unparalleled excellence of UPS Stores. From the moment I walk through the doors, I am greeted with warmth and efficiency that sets the standard for customer service. The staff, comprised of incredible young individuals, consistently go above and beyond to ensure that every interaction is not only pleasant but also swift and effective. Throughout the years, I have come to rely on UPS Stores for their unwavering commitment to providing top-notch service. Whether it's shipping packages, printing documents, or accessing other business services, I can always count on the staff to handle my needs with the utmost care and attention to detail. What truly sets UPS Stores apart is their dedication to maintaining a friendly and welcoming atmosphere. Despite the fast-paced nature of their work, the staff never fail to greet customers with a smile and offer assistance in any way they can. Their professionalism and courtesy are truly commendable, and I am grateful for the consistent high-quality service they provide. In conclusion, I cannot recommend them highly enough. If you're in need of reliable shipping and business services, look no further than UPS Stores, where excellence, efficiency, and affable treatment are guaranteed."

"Worst experience ever on a ups store. I came here for the second time for packing a framed paint and the nice young man at the register charged me 17 dollars wich is reasonable for the size, then I requested to add bubblewrap for protection adding up to a toral of $20. The manager made wait for the person in charge of packing to come back and I did. But when the guy arrived it was the manager who packed the frame and came asking for $20 more arguing he added bubble wrap (for wich I paid in advance). I said if thet have told me that price when I asked for the service I just have gone somewhere else then he turned super rude and asked me to leave the store or he will call the police. I asked him for his name to make a formal complaint and his answer was "Joe mama". No surprise this ups store has a 1.9 star rating and that's a lot more the manager deserves."

"I had a box here for years, had to close it but came back a year later. Service has been great. I think it's the best UPS store in the area."

"The place it’s nice but the sale Associate working there, very unprofessional and weird. He has no sense of humanity. If you have to come there for a fingerprint don’t come go somewhere else not at UPS Bird Rd one."

"Snatching someone's phone without asking for it is, in itself, a severe lack of tact and respect. However, what's even more disrespectful is attempting to prevent the person from answering an incoming phone call without knowing its importance. This behavior is nothing short of rude. It's certainly not an exemplary attitude for a customer service representative to display. Good customer service should prioritize understanding and empathy, and my experience here fell far short of that standard."