The UPS Store,

4001 Santa Barbara Blvd, Naples, FL 34104, United States

"Took my package to be shipped. They said can't ship any more today. Wouldn't take my box. What is the point of your store if not to ship boxes? If you can't take it today send it tomorrow its not rocket science Mr. Manager. Avoid this location."

"The young man, employee # 166495 made visiting this store such a pleasure! He was cheerful, courteous, friendly and helpful. Every store should have employees just like him, or perhaps he should be giving customer service workshops!"

"Their sign says print service anytime ......they advertise like this is a great option for a busy business however when they are busy they can't be bothered. Either their printer is down or they don't have laminating sheets however they are lying to your face because when you go back later in the day it's like magic they can begrudgingly help you though they still are not happy about it"

"When I arrived there was a long line of returns, as usual. I stood there and watched the young man behind the counter ( Saif ) and how professional and helpful he was to each customer that he waited on . Some had the wrong return codes , some spoke broken English and others elderly . With each customer he handled them gently , kindly and never made any of them feel like a burden . I told him “I see you , I see how kind you are and thank you for being a good human “ ."

"HORRIBLE MANAGEMENT! Useless and rude is an understatement for the service I received from the owner - Lorraine! My car was is hit while I was a customer at their location, and all I needed her to do was to just look into the camera footage and provide me with a short video. I know exactly the time I was there at, so it would have not taken a lot of her time, to do so! The women who hit my car was also a customer there and she went inside the store right after I had left, and she confessed of what she did. That I was made aware of, by one of the employees there. Unfortunately for me - the women who hit my car didn’t leave her information so I needed the store to help me and they didn’t. The owner was very rude on the phone and didn’t want to help me with that issue and I don’t think that’s how you should treat your customers ever!"