The UPS Store,

4915 Rattlesnake Hammock Road, Naples, FL 34113

"Paula was extremely helpful to me the ups store. She was friendly, knowledgeable and patient. She’s an wonderful asset to your company."

"I would not recommend this store. Take your packages to another location. I was in line with a large box and QR code for Amazon, I thought they were going to package so I didn’t tape before I arrived (it was boxed). The employee said THE OWNER said he was not going to pay for THEIR tape. I didn’t have my purse so the employee made me leave with the package . Literally, all it needed was one piece of tape. Zero customer service! The owner needs to remember that the customers that support his store pay his salary. What a terrible way to talk to a customer!"

"I had a terrible experience at the UPS store. I'm so disappointed that I cannot even give them a rating of zero stars. Unfortunately, I've noticed that many others have also complained about the same person - the manager with curly blonde hair. The customer service at this location is extremely poor. If you have the option to go to a different UPS store, I highly recommend doing so."

"I drove all this way on a Saturday and got there at 2:25, as I was coming in from a customer coming out of the store, a blonde curly hair older lady employee closes the door in my face with no respect. I tell her that in their door it says their hours are until 2:30 p.m. and all she says is “yeap” as she proceeds to grab the door from me to close it. No respect for people who trust their business hours. Should I call this person, whoever she is, and ask at what time she feels like closing for the day next time?"

"Omar. He is a blessing to have in our local UPS Store. He handles the customers with a pleasant attitude, professionalism and courtesy. Omar reminds me of how people used to treat each other when respecting the customer was the standard. Thanks for taking good care of us in East Naples Omar!"