Staples,

470 Citi Centre Street, Winter Haven, FL 33880

"I called in this morning with questions about printing, Mark was very informative and walked me through the process. My prints were ready within two hours. His customer service, knowledge and willingness to help is a 10/10! Thanks again, Mark!"

"The customer service at this store is terrible!!! This has to be the end of the line for Staples employees - management also seems oblivious to the situation - with a blank stare and milk toast apology for attitudes that they have to be aware of but are clueless as to what else to say. How about asking customers what they can do to make the situation right. Beyond that, why do they tolerate staff attitudes designed to alienate customers rather than assist them. Sincerely Walter Degurse"

"Not a UPS drop off as they advertise, nor a Amazon drop. Don't waste you're time coming here, unless you want overpriced office supplies from 1997. Unless you want to interact with rude staff that's upset they have to stop chit chatting and actually help a customer, they do offer that. Watched 2 employees talk for 8 minutes as 1 other employee was helping 4 other people."

"Returned an Amazon package here which went fine, but then got scammed by the "discount" coupon they gave that said you get $10 off for spending $30. You actually have to spend $40 to get $10 off. Bathrooms were absolutely nasty. Mold. Rust. Dirty. Cashier tried to get us to spend $30 to get the discount and it didn't work but she didn't say anything. She was mumbling and had a bad attitude. Super sketchy outside with a homeless person camping out in front with their music blasting. Feels like a apocolaype in there. Crumbling building and zombie cashiers."

"Copy area was quick and painless. I feel bad for anyone who has to actually purchase an item in the store. They won't help you through any process, staff only completes steps necessary for transaction. If you have to buy something no one acknowledges you standing there. Many places are understaffed sure. Mind you maybe three customers were there at this time. Your customers purchasing items are more important then relabeling clearance. No wonder people are being replaced with self check out."