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The UPS Store
5781 Lee Boulevard, Lehigh Acres, Florida 33971
About the The UPS Store
The UPS Store located at 5781 Lee Boulevard in Lehigh Acres, Florida, is a one-stop shop for all your shipping, printing, and business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including packing and shipping, printing and copying, mailbox services, document shredding, and more. With friendly and knowledgeable staff ready to assist you, The UPS Store is your go-to destination for all things finance and store-related in Lehigh Acres.
Photos of The UPS Store
5781 Lee Blvd #208, Lehigh Acres, FL 33971, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of The UPS Store
"My husband and I took two vintage Ethan Allen wood and brass table lamps with the original shades to this UPS Store last week to ship to our son. We have had the lamps for over 20 years and they were in near perfect condition. We decided to pay the UPS Store to pack and ship them, since UPS representatives should be experts in packaging such items to avoid damage, and these lamps are irreplaceable. When the shipment arrived to our son, the box was damaged, appearing to have had something very heavy on top of it. The box was crushed on the bottom. The lamp shades were both creased and dented, both brass lamp bases were bent and dented, and one of the light sockets had pieces broken out. When I returned to the UPS Store, the young man who waited on me was very unhelpful, bordering on rude, and advised me that my only recourse was to file a claim online with UPS as UPS had destroyed the box and contents during shipping. We have filled a claim online, which was a cumbersome process, including pictures of the damaged box, lamps and shades. We paid $185.10 to the UPS Store which included packing, shipping and insurance. It is unacceptable to provide such poor service. I would think twice before entrusting irreplaceable and valued items to UPS for packing and shipping again."
"I routinely use this store and always find the staff helpful, efficient and pleasant even during rush periods. There was a problem with a shipment and I contacted the store owner who immediately responded and resolved the issue in my favor. Nicole was very helpful, explaining the situation and offering to help me repackage my shipment. I did not expect that and really appreciated the quality of service. I highly recommend this store to anyone."
"So I went in to do an Amazon return, and the young man with long hair and a hat backwards who did my return was very grumpy. He was snarky and short and acted like I was the worst part of his day. He literally threw my Amazon return on the floor behind him. I don't know if he was having a bad day, or if it's always like that. I don't think I'll be coming back to this UPS."
"Was being given great service by a male employee, but after stepping out of line to email a label, I was then "helped" by Nicole. Nicole was unnecessarily rude, had no sense of customer service, and was enough for me to say, "you're really making me not want to come to this location again." Nicole laughed at that idea. I know good help is hard to find, but I would never expect to be met with such flippant regard as a paying customer."
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