The UPS Store,

4107 S Tamiami Trail, Venice, FL 34293, United States

"UPDATE: I returned an item to Amazon through this store. The item was purchased through their try before you buy program. Amazon sent us an email saying they haven’t received the item yet and they will charge me for the item by Tuesday next week. It says the item is in transit. We returned this last month or maybe late October. I don’t even remember exactly cause it was a while ago. And it’s still in transit? I bet that same lady screwed it up again. We will have to go to another UPS location at this point. Getting screwed over twice is enough. Never coming back. Save yourself some trouble. I made a return months ago for an item purchased from Amazon. The employee made me pay for a shipping box for my item. UPS drop off returns should be free per Amazon returns policy."

"DO NOT TRUST THIS LOCATION TO SHIP VALUABLE ITEMS!!! Family and I went to Disney this past week. My Son and I both built Light Sabers (Roughly 600$) after buying the premium cases and a couple crystals. We were unable to fit them on the plane so we trusted this UPS location to mail them back to Michigan for us. We paid 120$ to have them shipped. Mail came today and we received a 10x10 inch box with an XFinity Modem in it. NO LIGHTSABERS, Cases or Crystals. The label dimensions were correct, Box should have been almost 4 feet in length. How it wasnt caught is well beyond me, But I am highly upset with UPS as a whole. I will no longer trust them to ship anything of mine from here on out."

"I recently sent a framed needlepoint, that meant a lot to our family, to my Mom. She received it unharmed. She said, "You could have put anything on top of it, and it wouldn't have broke, that's how well they packed it." I was elated. Thank you for taking care of our package!"

"I can genuinely say that the hardworking employees that work at this location go over and above to take care of my needs. Not only do they problem solve for me, give me options to find the least expensive way to send packages, they genuinely care for me and we now have a really nice personal connection. I enjoy their kindness and humor. Just a reminder… as I have seen people choose to lash out at them due to their own sense of entitlement. Lead with understanding and know that sometimes people in the service industry are doing the best they can… because no one truly understands the demands on these workers except another service agent. Treat others the way you want to be treated. Appreciate everything you do, thanks for being our only and favorite UPS store!"