The UPS Store 200 2nd Avenue South, St. Petersburg, FL 33701

"Olivia and Kayleen make a great team! Both were super friendly and helpful. They made me feel like a valued customer. Both helped with my printing order with professionalism and just the right amount of humor to keep me smiling! I'll definitely be a continued customer."

"FANTASTIC service!! I worked with an employee named Shawn who could not haven more professional. I had a last second print-order that I needed and Shawn got it done for me in time. He was a pleasure to work with & I would highly reccomend this UPS store as the entire staff there is professional & curteous just like Shawn."

"I go to this ups store to return my packages pretty frequently. The staff has always been kind and helpful. Bethanne has helped me quite a bit, she is super sweet, quick and extremely helpful. Definitely recommend this ups store!"

"I've visited this ups store on 3 occasions. The first was pleasant and the last two were terrible. The same specific unhappy woman was working the last two times. When I visited the store yesterday the woman was helping a customer with a lost package. In no time 3-4 more people shuffled in behind me. When it was my turn to be assisted I said I had a happy return in which she says kiosk and points. I said for a happy return, those are usually at this desk? She again pointed at the kiosk (I knew they don't get processed there so I did not appreciate the pointing). Of course when I scan my happy return barcode it doesn't work. I had an amazon return to do as well so I did that since I would have to wait back in line anyways. The printer jammed and tore my label in half. At this point she was getting told off by another unhappy customer about her attitude which I was not going to interrupt because it is the truth. I got back in line, this time when it was my turn I let her know the printer was jammed to which she said with attitude, "we can still use this" and slapped the label on my bag (in my experience when a label is torn sometimes it cannot be processed). I asked if she could again process my happy return as the kiosk printer is jammed (knowing still that I was originally correct they get processed at the desk). She replied with "happy returns can only be done at this desk" to which my response was "Ma'am you told me I had to use the kiosk". I will go a little further out of my way to use the 4th street location from now on. Everyone is entitled to a bad day, however, this is just not the place to go if you're trying to have a positive customer experience."

"Stone and Bethanne were absolutely outstanding! They helped me out tremendously with all of my crazy packages and even went above and beyond and helped me out with my Amazon frustrations. They turned an annoying situation into a fun one, and I truly appreciate all of their assistance and care. They are truly outstanding employees and I will definitely be back! Thank you Stone and Bethanne!!!"