The UPS Store,

10006 Cross Creek Boulevard, Tampa, FL 33647

"I lost the tracking number for a UPS return. I called the owner, who took the trouble to look up this information and called me after going to the store. This was exceptional customer service. He runs a first class store."

"I love this UPS!!! Selena and Kai are two of the sweetest people ever! I come into the store for a lot and they are always so happy and helpful. If you ever need anything or have any questions they are always there to help out. They’re some of the hardest workers I’ve ever met as well. They’re always there and never in bad spirits. They honestly make my day a bit better every time I come in and see them! Keep being great Selene and Kai!"

"I recently visited the store and the new girl that’s working there “Selena” was kind enough to let me know that this store over charges on PURPOSE! They up-charge based on the car you drive, what you wear etc.. Basically show any means of money and you’ll be getting scammed. I was very disappointed to find this out because I’ve been going to this store for over 3 years. Recently switched owners last year I think but since then they’ve been scamming everyone! If you live in the cross creek area I highly recommend you don’t go to this store and visit a different store or don’t go to a UPS franchise at all for that matter!!! I’m highly disappointed! Definitely will not be coming back."

"I have been going to this store for 5 years now ! The staff is very kind, patient and accommodating. For one of the smaller ups stores the service is very fast. If you’re in the cross creek area I recommend doing your business with them ."

"Unfortunately I did not get a name of the employee who was assisting me, but he was extremely helpful. I had several questions regarding international shipment with customs and he was able to sort out all the questions quickly. I do consider this going above and beyond and very grateful for his time and efforts."