The UPS Store

"They make you show a license to mail out a sweater (completely unsonstitutional). Then they won't accept a picture of the license from your phone that you have attached when sending out legal documents. If it were possible for them to receive a zero star and me to be still be able to give a review I would have given them that instead of a one!!"

"If I could give this store a zero star I would. I went in with an Amazon package and the lady refused to take my package because she didn't approve of the tape on my amazon return and insisted I pay to have it retaped. Never again will I ever use this ups as this isnt the first time with the same lady. (I was able to take the same package to another location and they took it with no hassle)"

"If I could give a negative 5-star review, I would, to the point I'm disappointed to have to even issue an unearned 1 star to submit this review. We live a mile away and as a result, put ourselves through the misery of dealing with the Adams family behind the desk for years. If I've visited 20 times, all 20 were miserable. Slow as molasses, zero urgency whatsoever, incompetent and cheap as dirt. Our last visit we were charged $2 to "re-secure" a lose box that was already taped. The tall blonde behind the desk is a real treat to work with. For the last year we decided to take the trip across town to store 5519 off Barclay and have been treated like gold on every encounter. As an Amazon distributor, we ship 30+ items a week and the Barclay store has never once, not been a pleasure. Do yourself a favor and take the ten-minute trip. You'll be standing in line on Mariner for 20 minutes anyway before they put down the sandwich. PS. The poor responder to these endless negative reviews needs a raise, full time job and I would've run out of excuses 100 reviews ago."

"I hate that there are so many people that have a bad experience, I was so hoping I was the only one and it was just a bad day for the very unprofessional, with no customer service skills whatsoever, staff!! Amazon does have several ways that items can be returned, my mistake that I did not realize the way I needed to return my item. There is a right way to address a customer and there is a wrong way. May I suggest some customer service courses. Ted talks has some great ones!! Being an arbitrator I know what needs to happen to be able to speak to someone respectfully, that did not happen today and looks like it is a continuous issue with this store."

"If I could give this location a zero, I would. Their staff is the polar opposite of friendly, wants to charge you for things the other UPS stores do for free and talk to you like you are an idiot. Do yourself a favor, drive 5 more minutes north and use the other location by Cortez. That location is amazing!"