The UPS Store 1016 Thomas Drive, Panama City Beach, FL 32408

"Stopped in this smaller UPS full service store with an Amazon return. No waiting, friendly staff, efficient service, and a very easy process. In and out in two minutes. Had a bad experience at another store but this is the way it should be. Thanks!"

"Staff is lays helpful and friendly. And wait time never long if at all. I am not a permanent resident of PCB but my home shop is not like this at all."

"I love the way this place follows through and follows up. Excellent service!"

"I had just got off work and was rushing to get there before they closed and made it by a minute. The gentleman opened the door as I was walking up and I asked him if I was too late and he told me absolutely not and welcomed me in. They didn’t rush me and took care of everything I needed! I wish I would have gotten their names! I will definitely be using this store more often!"

"Recently I entered this store to ship a package. I was told my package had a hazardous sticker on it which I scratched out upon re using the box. The clerk told me I had to re package in another box. I explained to her, I would completely remove the sticker…..but she said she already saw it and would not accept it. I said if I walked out the door and came back in with NO stickers would she accept it? She said no she already saw it. Obviously she memorized every package that comes through the door. Believe me, I understand hazardous stickers as I worked for the airlines. Her attitude to help me was down right rude. Could you please instruct her on customer service? She needs help badly. And she exudes how much she hates her job."