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The UPS Store
707 East Cervantes Street, Pensacola, Florida, United States
About the The UPS Store
The UPS Store at 707 East Cervantes Street in Pensacola, Florida, is a convenient one-stop shop for all your shipping, printing, packaging, and business needs. Whether you need to send a package, print documents, or purchase office supplies, our friendly staff is here to assist you. With a focus on excellent customer service and a wide range of services, The UPS Store is your go-to destination for all things finance and store-related in Pensacola.
Photos of The UPS Store
707 E Cervantes St Ste B, Pensacola, FL 32501, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 15:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I own a E-commerce business & ship 100's of packages through this location. Never once had a issue with anything. Gary & his team are the best!"
"I went in for printing. The older gentleman gave me a sheet with an email and I was working in copying it done. The other employee literally snatched it from in front of me to hand to her customer. I waited patiently and asked for it back. The customer (not the employee) handed it to me. I noticed more sheets with the email next to the register she could have grabbed. Went on to complain about having too many packages behind her, which hello its UPS. Just rude and bad attitude over all. I believe her name was Andrell."
"I had a package delivered that required a signature so an option with the vendor was to have it be delivered here. When placing the order, there was no information that stated there would be an additional fee. When I went to pick up the package the same day it arrived, this location said I had to pay a $20 fee since I do not have a mailbox there. The fee was reportedly for storage and handling. This represented 1/3 of the total purchase price so I requested they return it to the sender. After calling the vendor with my experience, they reportedly have a contract with UPS that prohibits additional fees. Needless to say, I will not be using this store anymore for any of my shipping needs. Would give zero stars if I could."
"Young white male with brown hair is very rude. Literally said ZERO words to me while I was there. Literally scanned my stuff and that was it. I've never had an issues with the rest of the staff. Literally everyone else there is extremely professional and polite. He needs some additional training because he clearly didn't look like he wanted to be there. I guess I was inconveniencing him with my Amazon returns lol. I was there 12/01/23 @12:00pm"
"The sweet girl that works there with the long braids just helped me. I brought in a bunch of Amazon returns, some of my own shipping stuff, you need to buy some too and just had a bunch of stuff everywhere. She taped my box up for me said I didn’t have to buy tape. She helped me find my QR codes on my photos because apparently I don’t know how to use my phone, lol, as the minute I go to get the pictures it goes into some . She was super helpful very sweet and just had fabulous customer service! She offered to help me in anyway she possibly could tell me to have a wonderful day and a great holiday! I really enjoy seeing her when I go in there, which is often but her smiling face is one that I remember"
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