Duty Free Americas
Northwest 42nd Avenue, Miami, Florida 33122
About the Business
Duty Free Americas is a premier shopping destination located on Northwest 42nd Avenue in Miami, Florida. As a store specializing in duty-free products, it offers a wide range of tax-free goods such as luxury items, electronics, cosmetics, and more to international travelers. With a reputation for excellent customer service and a diverse selection of high-quality products, Duty Free Americas is the perfect place to shop for souvenirs or indulge in some retail therapy before your next flight. Visit us today and enjoy a hassle-free shopping experience in a convenient location.
Photos
Contacts
NW 42nd Ave, Miami, FL 33122, United States
Hours open
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
10:00 - 17:30
Reviews
"Very bad customer experience just at the entrance. A lady named Rosario was very rude when I tried to ask the reasons of her questioning. Her reaction was horrible saying that she is not a gossiping person. Duty Free America D16 should training better this Lady. 5 points for Raul who was able in good manners to address all my questions. Thanks to him I decided to complete my buying."
"Just had an extremely terrible experience at this store Duty Free Americas in Miami International Airport. Surprisingly the employee (LEWIS) turned out to be a supervisor who not only ignored me while I was waiting in line to cash out (rushing for a flight nonetheless), LEWIS then ushered another customer, who was not in line, to cash before me, and when he finally waltzed over after chatting with the cashier who also ignored me, he gave me attitude and then waltzed off in his little blue blazer like he was the most important person in the world. This supervisor LEWIS needs to go. There were other helpful polite employees at the store but with a supervisor like this people need to stay away from Duty Free Americas. There are other options with better customer service!"
"Employee STOOD OVER ME as I was trying to look at nail polish. Acted like I was going to steal something. Very rude and when I went to purchase said mail polishes, she snatched them out of my hands. I should have walked out of the store without giving them my money but I purchased them. Then she was angry I was paying with cash. If you hate your job and don’t like people, why would you work retail? Bizarre"
"This is very sad! If you are a person of color they are rude to and ask you for your boarding pass even after I tell the lady I'm going to Barbados she still didn't believe me. My husband whom is a Latin man of lighter shade goes in and buy the Same perfume for and didn't get asked any questions at all about where he was going, nor did she ask for boarding pass ! This is bad for business. My sister is a news reporter. I will make sure she hears about this!"
"Prices are not very interesting. The personnel attention is a disaster. My friend and I lost 45 minutes while they were ticketing the stuff we buy, wrong codes for sales and discounts, it took one supervisor and other two staff to finish the payment which we had to do 3 times. I really don’t recommend to go there."
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