Williams-Sonoma

"wonderful store but while waiting on line a worker who appeared to be at the register snapped at me that it was one line and proceeds to take a phone call. better customer service in needed"

"*****POOR RETURN POLICY***** I paid cash for 1 All Clad frying pan for $249. I never used it and came back to return it 7 days later. They told me they cannot give me my cash back. They said that in about 2-3 weeks a check will get mailed out. What a bunch of jerks. I spent $1,400 in the store the day I bought the pan. Now its 2-3 weeks for a check that who knows when and if I ever get it? The day I bought the pan, I needed to pay that minute, or I wouldn't get the pan. Now all I get is "go check your mailbox in a few weeks".....Neither I nor my wife will EVER buy anything from William Sonoma again. Not to mention that everything in their store is waaaaay overpriced. They lost some customers today."

"Store has terrible customer service. Seems Isabell needs more training. She is unable to operate a register correctly. Hopefully she is seasonal help. Do yourself a favor and order from their online store."

"I had one of the worst shopping experiences I’ve had anywhere in the past few years. My husband and I went to obtain a credit for a gift I wanted to return. This quickly became the biggest ordeal. The first woman told me I couldn’t obtain a credit to use at another time, I HAD to exchange it today; then NO ONE wanted to handle the exchange ( except for the nice, new employee); then no one would help her so we stood there for what seemed like a very long time; then, when there was an entire $1 left over, they wouldn’t give it to me and I had to use it today! I can’t even count the number of times they told me they couldn’t do a return w/out a receipt. Today I recalled the reading why I had stopped shopping here."

"Williams-Sonoma is your place to go for house supplies, including coffee machines, furnitures kitchen tools, set of dishes, glass, silverware. Prices are reasonable. The store is in front of Solstice. Its also close to an entrance by the La Boulangerie bakery. Parking is also easy to access."