Galaxy Liquor Store 14663 Southwest 104th Street, Miami, FL 33186

"Professional and 6"

"Good"

"Great place to shop"

"I would dare to affirm that the employee has not been trained and does not have the slightest idea of ​​customer service and an absolute lack of education."

"MISTREATMENT, NEGATIVE ATTITUDE, HUMILIATION OF EMPLOYEE TOWARDS CUSTOMER. After a day of work I decided to go to the liquor store to buy a wine, I selected a "Trapiche Cabernet Savignon Oak reserve" with a value of $8.99 and which had a $1 discount coupon on it, the man who was working at the cash register told me He questioned the coupon and accused me of having put the coupon myself on the bottle....after investigating himself and calling his manager, he realized that the bottles did indeed have the coupon...believe me, I felt very bad, this man did not even apologize for the accusation he made against me in front of other clients, leaving me exposed to the public as a common thief; Since I didn't react in time, I paid and left, leaving this man alone without even thinking about his fault, without remorse. Thinking more deeply about this fact, which I do not believe is an isolated case, this man should not be guilty of this unfortunate event. The management of that place has been concerned with training this employee in situations that could lead to federal crimes, such as requiring identification to be sure not to sell alcoholic beverages to minors. This happened with the client who was served. before me, the employee correctly asked for his ID....BRAVO, GOOD JOB!!!!! In other words, the employees are trained in legal matters... evidently, the training is deficient in terms of customer service, even with total ignorance about the merchandise they have for sale, which shows a lack of professionalism in terms of knowledge of the business and customer service. I would like to know the public's opinion on this comment, including if Navarro Discount Pharmacy* or Galaxy Liquor Store have any opinion on the matter. *-I include Navarro Discount Pharmacy, because they sell their alcohol products through this liquor store."