Chevron Plantation

"September 4, 2023 at about 7:25 PM I went into the store to play the lottery. I brought in with me 2 winning tickets. After filling out my lottery cards I took everything to the cashier. Luis was the cashier on duty. He played my lottery cards. The total was $15. I paid with a $20 bill. I asked Luis about the 2 winning tickets I had. He initially said sorry no, but went and checked the tickets again. I won $15 on one ticket and a free ticket on another. Luis gave me the $15 from what I won. I asked him about the free ticket. He said sorry nothing. Luis got distracted! When he was playing my tickets a young lady and her boyfriend came inside to buy beer or something. As the girl was walking away, Luis was looking at her rear end. When she walked out the door he even went to the window to stare. Even while the young lady's boyfriend was still inside paying for their purchase. Luis was totally distracted. That's why when he initially checked my ticket and the machine printed my free ticket he tossed it. I thought what he was crumpling up was the validation ticket. Not my free ticket. The older gentleman that was in the store with him came over and was trying to help him figure things out. They even looked in the garbage for my free ticket. They didn't find it! I never received the $5 change from the lottery purchase. He just gave me the winnings. I wanted to play those numbers from the winning fantasy 5 ticket that he threw away so I asked him back for my old ticket, which has "winning ticket" now stamped across the front. I went to scratch a new lottery card. When I returned to the front to play. Luis and the other gentleman were engaged in a conversation. Luis then says sorry and takes back my $15 that I won. They were saying I owe them $15. But I was trying to explain I paid $20. How could I owe. Luis and the other guy speak no English and I speak no Spanish. We had a hard time understanding each other. I tried using Google translate. Then eventually the other gentleman that worked with Luis opens an app on his phone. I explained I gave Luis $20 and I won $15. So how do I owe you. He finally understood. But only partially. By this time I was so flipping frustrated I just wanted to leave. They gave me $15. The older gentleman apologized over and over. But I am short $5 and a free ticket. I'm never going back here. Then I tried reaching out to Chevron you think someone from customer service would at least reach back out to me acknowledging that I even sent in a complaint. Nope! If one person doesn't speak English then the other rep should to avoid stuff like this because obviously Luis was totally distracted by a woman's tail and couldn't focus on anything else. Ffs!!!!!"

"Just stopped in to grab a couple of sodas. The store doors are locked and all transactions are done thru a window. The clerk was polite and quickly grabbed what I needed and passed the drinks thru a drawer. Quick, easy transaction."

"Last night at 8:33pm I went to buy some powerball tickets for an elderly person and was treated extremely poorly. I gave the power ball slip to the cashier who was a guy and mentioned that I need power play and double play and he said okay. Upon receiving the tickets I realized that they did not have double play and power play so I mentioned that. Another cashier who was a lady came to the counter and started yelling at me because I refused to take the wrong tickets. She then grabbed everything I had in my hand and yelled that I would not get anything and told me to get out. It was clear that I was targeted because I was black!! I have never ever ever been treated in this manner. Everyone who knows me knows that I’m always positive and treat everyone with the most respect. This behavior that I received is not acceptable and I will be reporting this issue everywhere possible."

"It’s opened at the most convenient times for being a gas station, and a young guy that works there a good amount of the times I go there ,even though English is not his first language clearly , he provides an outstanding customer service , he is super nice , and helps out incredibly for being a gas station employee. To be honest that’s shocking to find on a regular gas station, hope they hire more people like him!"

"bad gas station no service for handicaps i called them for assistance but the guy doesn't speak english and denied to help me out i called back he put me on hold and then make me wait outside for 20 minutes and hang up the phone what kind of gas station is this where people only speak Spanish and no english and refuse giving service to handicaps"