Marc's Flooring & Cabinets: Flooring Store servicing Naples, FL
353 Airport-Pulling Road, Naples, Florida 34104
About the Business
Marc's Flooring & Cabinets is a premier flooring store servicing the Naples, FL area. Located at 353 Airport-Pulling Road in Naples, Florida, this institution offers a wide range of flooring options including hardwood, tile, laminate, and carpet. In addition to flooring, Marc's also specializes in custom cabinets, making them a one-stop shop for all your home improvement needs. Whether you're looking to upgrade your floors or revamp your kitchen, Marc's Flooring & Cabinets has the expertise and products to help you achieve your vision. As a trusted general contractor and home goods store, you can count on Marc's for quality products, expert installation, and exceptional customer service. Visit Marc's Flooring & Cabinets today to elevate the look and feel of your home.
Photos
Contacts
353 Airport-Pulling Rd, Naples, FL 34104, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
11:00 - 15:00
Sunday:
Closed
Reviews
"Install was quick and efficient, Patrick was as informative as he was helpful. I have a few different properties and will definitely be back!"
"The installers were very helpful from start to finish, and I would recommend them"
"I recently had the pleasure of working with Lucas from Marc's Flooring and I couldn't be happier with the results. Lucas installed tile flooring in my house and he did an absolutely excellent job. From start to finish, Lucas was professional, courteous, and extremely skilled. He took the time to carefully measure and plan the installation, and he was meticulous in his work. The finished product is simply stunning - the tile is perfectly laid and looks beautiful. What I appreciated most about working with Lucas was his attention to detail. He made sure everything was done to the highest standard and didn't cut any corners. He also kept me informed throughout the process, answering any questions I had and providing helpful advice. Overall, I would highly recommend Lucas from Marc's Flooring to anyone looking for a top-notch tile installer. He exceeded my expectations in every way and I'm thrilled with the final result. Thanks, Lucas, for your hard work and dedication!"
"When I arrived in Fl I had a huge mess to clean up….dust and debris that took weeks to clean. The screen to the front door was pushed out. The air conditioner was frosted over. The blower had to be replaced for 440 dollars. The new flooring had some problems where the tile met the woodwork and there are a few small holes in the vinyl planks. The fixes were barely satisfactory and there are still a couple of planks that aren’t flush to the wall. I was understanding that the thickness of the top layer of the laminate was sufficient to withstand some wear and tear, but this flooring is very easily scratched I learned afterward. My kitchen was remodEled by Cornerstone. They did a great job and were careful. I was staying in my condo then. I believe that when I took down the thin tall sticks holding up the plastic the floor was scratched in the area you can see when you walk in. I tried to get Eduardo to tak out some planks and replace them but he wouldn’t fix it for me even though I bought xtra boxes of planks. This year the seems are showing on the ends of the planks. The worst is that my kitchen floor sinks in in some places especially around the refrigerator which I paid extra for when I wasted it was necessary. The is a cushioning layer under the floor but it wasn’t done right in the kitchen. I would not buy flooring at Marcs."
"I hired Marc’s Flooring and Cabinets to install a large amount of tile in my home. From two entranceways into two bathrooms and the great room (living, dining, kitchen). Patrick Post was the first person that I interacted with and assured me the job would get done correctly and timely by his “best crew.” It became apparent very quickly that this wasn’t going to be the case. Felipe showed on 6/14 with another person in order to start the project. The other person introduced himself to me as Felipe’s buddy who he sometimes helps out when his work is slow. Unfortunately at the time I didn’t think twice about it and they began ripping out the floor. Prior to ripping out the floor they did tape and put plastic over my cabinets and fixtures but not very securely and my cabinets were filled with dust and dirt. Had I not mentioned that they should turn off the air conditioner they would have ripped out the floor without doing so which would have ruined my unit as well as filled my ducts with dust and dirt. From there it only got worse….Juan started installing tiles from the entranceway of the house to the back. After day one the tiles that he installed were uneven, some tiles were higher, some were lower and I couldn’t communicate with him because he didn’t speak English and I don’t speak Spanish. I contacted the store and they told me they would talk to Felipe. By the time Felipe came to my house Juan had installed a full days worth of tiles and after pointing out all the mistakes Felipe looked at the floor in disbelief, covered his face and apologized over and over stating he would correct the issues. After ripping out roughly 10 pieces of tile and reinstalling, the grout lines were no longer thin and were thicker then the 1/16” that we agreed upon. From there everyday the job got worse and worse. More concerning, Patrick and owner Lucas both came out and measured originally twice but still had to order additional tile because they found out after two different measurements they somehow missed an additional 150 square feet. Neither of them could explain how they do this for a living but even after two different trips out they measured incorrectly. Once they were done ripping out the tile and the dust had settled they started to “clean.” The cleaner was another one of Felipe’s “friends” and he took a dirty cloth and started wiping down my refrigerator which instantly scratched the whole front of my brand new stainless steel refrigerator. After calling Lucas and Patrick it took days before they admitted it was there fault and that Felipe would take care it, which they never elaborated on what take care of it is and couldn’t tell me what that meant. Next issue, they hooked my washer and dryer back up and after placing a load in the dryer I left the house. I came back an hour later and my laundry room was 100 degrees and there was lint flying everywhere. They failed to place the lint line back in place. When I called Patrick he told me there’s nothing they can do about it. So I had to move the dryer and reconnect the hose correctly. It’s now 7/6 and my floor is only 80% completed. The floor was installed so badly that when you walk with bare feet you can feel how uneven the tiles are. There’s places where you could stub your toe. The grout lines are anywhere from 1/16” to 1/4”. The tiles grout lines don’t line up properly with the pattern. I tried calling the office and Lucas won’t speak to me unless it’s via email and runs out the back door when I stop in. Patrick says you don’t want to speak to Lucas and that he’s the one you want to talk to despite the fact that he has no decision making power whatsoever. On 6/29 Patrick and Felipe came to my house and reviewed all the issues with the tiles. Patrick agreed that if it was his house he wouldn’t think it was acceptable and that he would tell Lucas all of my “concerns” and get back to me. Best part, Lucas wants full payment in order to finish the terrible work they have done so far! Stated they have a contractors license and come to find out they don’t."
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