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Ferguson Bath, Kitchen & Lighting Gallery
38 Goodlette-Frank Road, Naples, Florida, United States
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located in Naples, Florida. As a leading furniture store, they offer a wide selection of high-quality products for your kitchen, bathroom, and lighting needs. With a focus on top brands and exceptional customer service, Ferguson Bath, Kitchen & Lighting Gallery is the go-to destination for homeowners looking to enhance their living spaces. Visit their showroom at 38 Goodlette-Frank Road to discover the latest trends in home decor and design.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
38 Goodlette-Frank Rd, Naples, FL 34102, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"Of course, the products are amazing and Ferguson works with the best vendors but the customer service at this location is superior to my past experiences. Finished all 3 bathrooms and making plans for the kitchen! We were recently invited for a private event with course dinner and wine pairing, LOVELY! It's the details that keep us coming back. Thank you to Joia and her team for a wonderful customer service experience. Wish other brands catered their customers more!"
"There is no customer service here! I have come into the showroom 3 times and never has there been someone available to assist. When we asked for help the receptionist stated we don’t have anyone available. Once ok. Two times ok. Three times writing this review to let other people know that this place has no one to help customers figure out anything. Take your business elsewhere."
"Mostly kitchen appliances and faucets. Not much for lighting. Walk through all of the store. If you want to go and shop and not be bothered by a salesperson, this is your place. We were never acknowledged by an employee."
"Staff acted as if I was an interruption to their day rather than the reason they have a job. The lady was condescending because my rental property needed the Viking 3 series. I will never go back. The team at Mullet Appliance was amazing!"
"I went to the Naples showroom at 38 Goodlette- Frank Rd. to see the shower systems. I liked one of them but wanted to know if the hand shower head could be changed to the one I liked better. One of the female salespersons asked me if I needed help. I asked the question but she said she was busy attending other customers who wanted to buy a sink. She directed me to Matt at the front desk. Matt was sitting at the desk surfing the Internet. I asked for his help but he stated he could not leave the front desk. I offered to show him the picture of the system on my cell phone. He asked " And who directed you to me?" I answered : " Your coworker. She said you were taking care of walks in" . He stated: Oh no, no absolutely no". so I walked out of the store saying " You are very "friendly" at Ferguson. I felt that the customer service was really awful. Either the showroom should have a person dedicated to walk ins or it should be closed and available only by appointment. I work with Cornerstone on my bathroom and all the fixture are supposed to be bought through Ferguson. I will ask if we can change the supplier for the bathroom lights, mirrors, sinks, sink hardware as well shower system. I prefer not ever to do business again with your company."
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