Hessler Floor Covering 261 West Marion Avenue, Punta Gorda, FL 33950

"Wow!!!! Really????? They wouldn’t even give us a quote. No call back or anything. Way to go!!! NOT"

"Wish I could give a zero star rating but that isn’t possible. Dustin, our salesman, was very easy to do with when we were purchasing our tile but so are 100% of salesman we dealt with. Being born and raised in Punta Gorda, I wanted to give my business to a local company who has been in the community for a long time, what a mistake that was. We built a custom home from a local builder in 2021. After having hessler install our tile it looked decent, not good, for a bit. After a few month the grout began to fail and the tiles in all the showers started to come loose do to the grout failing. Dustin came out and agreed the grout has failed and agreed to have it replaced. Fast forward 4 months since Dustin’s last visit to my house and multiple unreturned phone calls from anyone at hessler I’ve decided to write this review as my only option. I’m sure hessler will try and reach out at this point but please don’t bother. At this point your customer service has been so poor and the quality of the install so unsatisfactory that I rather pay full price to another company to have it replaced correctly. It’s sad that you would treat a 40 year old Charlotte county native this way, can’t imagine how you treat our many new residents. I highly advise using another local flooring company for your needs, hessler simply doesn’t do quality work and absolutely doesn’t want anything to do with their customers after the fact…."

"Great experience, Dustin our salesperson was very efficient, knowledgeable, and ensured that installation was coordinated. The price was good and the quality of work was excellent. I would use them again. Job was a major tile installation."

"After looking into multiple options, we choose Hessler Flooring. Our sales person, Dustin, came to our home to see exactly what we wanted to accomplish and listened to our needs. Their showroom is fantastic with tons of options, which Dustin spent hours showing us. He is very patient and experienced offering great suggestions and never pressured us in any way. Our flooring was completed on time by installers who took great pride in their work. They were very respectful and helpful working around us as we were home with our pets through the process. Before leaving, they made sure furniture and all was back where it belonged and we were happy with their work. We are SO glad we chose Hessler. Our floors look great and our expectations were met and exceeded. Thank you!"

"Great salesman - *Rich, great demo crew, superb installation. We shopped 6 different stores before I was comfortable with the salesman that was listening to my concerns and going to make me happy with the end product. I am extremely pleased, everything was done on time, professional and friendly crew. Highly recommend using the Punta Gorda location. My floors are beautiful, I cannot find a single spot that displeases me."