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Hand and Stone Massage and Facial Spa
1829 South University Drive, Davie, Florida, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located in Davie, Florida. Our expert therapists offer a range of rejuvenating massage and facial treatments to help you relax and unwind. Whether you are looking to ease tension in your muscles or rejuvenate your skin, our skilled professionals are here to provide you with the ultimate pampering experience. Come visit us at 1829 South University Drive and treat yourself to a day of relaxation and self-care.
Photos of Hand and Stone Massage and Facial Spa
1829 S University Dr, Davie, FL 33324, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 22:00
Tuesday:
09:00 - 22:00
Wednesday:
09:00 - 22:00
Thursday:
09:00 - 22:00
Friday:
09:00 - 22:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 21:00
Reviews of Hand and Stone Massage and Facial Spa
"This was truly a 5 Star experience. Mia welcomed me and listened to my needs. She went above and beyond to ensure my visit was pleasurable. My massage therapist, Marlene, is phenomenal. I highly recommend this location and I pray others are blessed to come in contact with Mia and Marlene."
"Massage was great. Laurent you were wonderful. She gets 5 ⭐️. However , the front desk will convince you in any way possible to get a membership. I was told along with 2 other customers that I was going to pay an initial setup fee of 69.99 to start my membership, and with that my next scheduled massage will be free of charge. I even made sure I clarified this with them before leaving to make sure I understood correctly. Lies and I don’t seem to be the only one with this issue. I go in for my next service in Miami Lakes and was charged. Miami lakes seemed to be confused as to why I was even initially charged(weird). I called Davie to express how I felt I was mislead into purchasing a membership and was told it was a “miscommunication” and since they give me $150 worth of coupons at setup and discounted rates, they were only able to offer me a complimentary aromatherapy with my next service (hard eye roll). Feeling pretty scammed and deceived and will be canceling my membership. After reading the reviews on the process to cancel, I’m not looking forward to the inconvenience that could present. Hope the massage therapists make it through this company, I can’t imagine they keep consistent clientele. Please don’t contact me. You were little help over the phone and I already don’t trust your services anymore. Transparency is loyalty. Have a great day."
"Hands down the worst company I have ever had to deal with. Do not make the very costly mistake of signing up for any kind of membership. They have hundreds of dollars of mine that I'm no longer able to use because of my schedule and I'm not allowed to transfer them to any friend or family. So they just get to keep it! Awesome. Xmas bonuses on me I guess. Any company that treats its customers like that doesn't deserve your patronage. On top of that, the receptionist girl thinks she's slick by muting me when I'm speaking with her and the "manager" (using that term lightly) has a quick jab rebuttal for any of your grievances. It sounds like she has had plenty of practice doing it, which I absolutely believe because I'm sure she handles complaints by the dozens per week. Read all the 1 star reviews on this Google account for yourself and you will see I'm not alone. Take your hard earned dollars somewhere your valued! Stay away"
"Ask for Henry! I love this place, very welcoming and pleasant, clean environment. Friendly staff, but the best part is my massage therapist Henry! If you want someone with skilled strong hands, and knowledgeable about targeting all the muscles that are sore or need attention he’s your massage therapist to book! Definitely has great pressure and always a super calming experience! I always leave feeling renewed!"
"I just left my first visit to Hand & Stone Massage in Davie with the most terrible experience. I was gifted a gift card and decided to use it for an Intro Classic Facial, which should be $79.99. Once in the treatment room, the esthetician convinced me that for my skin type, acne prone, she would rather not do traditional extractions and I’m a better candidate for the Diamond Glow. As someone who has managed many businesses and worked in this industry for many years, I specifically asked how much this would be and the difference in pricing as I do not like surprises. Transparency yields loyalty. The exact words used were it would be $100 INSTEAD of the $79 price for the classic facial. Majority of the visit is spent waiting in the lobby, speaking to the front desk staff about queries the esthetician doesn’t even bother looking at, filling more forms. Wasting time to minimize treatment time. Then after your very short treatment, you spend more time wasted trying to sell you on the membership despite me saying I didn’t want it repeatedly. Imagine my surprise when the bill comes and it is a $100 ADD ON. Shame on management and staff for misleading clients for a bigger ticket. Way to ruin what should be a relaxing experience by unethical sales tactics. I will never return again and would actually tell people to RUN or throw away a gift card if they ever get gifted one."
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